• Operations Supervisor

    Riverhead Resources (Des Moines, IA)


    Operations Supervisor

     

    Des Moines, IA (http://maps.google.com/maps?q=3121+Dean+Ave+Des+Moines+IA+USA+50317)

    Description

    Operations Supervisor provides supervision in plant operations to provide servant leadership to their employees. Oversees various operational functions and oversight of operator team. Responsible for ensuring Feed Safety/Food Safety by following all Safe Feed/Safe Food policies and protocols and taking immediate corrective action if safety issues arise.

     

    This position will work on the Back Half, Days Shift. Everything Thursday, Friday and Saturday with a rotation of Wednesdays.

     

    - Participates in plant leadership activities and attends coordination and planning meetings, including those outside of regular shift hours.

     

    - Plans and organizes work schedules, assignments, and production sequences to meet daily and long-term production goals.

     

    - Enforces adherence to SOPs and leads training efforts to ensure team understanding of updates and procedural changes.

     

    - Leads daily pass down meetings and ensures effective communication across shifts to support a cohesive team environment.

     

    - Approves safe work permits for maintenance and contractors to ensure safe execution of non-routine tasks.

     

    - Monitors operations, equipment, and automated systems to ensure smooth, efficient, and safe production; addresses process or mechanical issues as they arise.

     

    - Maintains a comprehensive understanding of the entire production process to support troubleshooting and cross-functional support.

     

    - Oversees material movement, inventory accuracy, and blend preparation to meet product and customer specifications.

     

    - Reviews production data, meeting notes, and performance metrics to stay informed and aligned with operational priorities.

     

    - Investigates safety incidents and maintains a proactive approach to creating a safe, compliant work environment.

     

    - Maintains a visible floor presence and performs Operator responsibilities during production gaps or staffing shortages

     

    - Addresses front-line issues related to production, personnel, or safety in a timely and professional manner.

     

    - Supports customer complaint investigations and contributes to root cause analysis related to the Perfect Load Index (PLI).

     

    - Monitors Operator performance, morale, and conduct; provides coaching, mentoring, and progressive discipline in line with company policy.

     

    - Oversees onboarding and continuous training to ensure Operator development and procedural compliance.

     

    - Demonstrates and promotes company values in daily leadership and team interactions.

     

    Performs other duties as assigned.

    Requirements

    - High School diploma or GED required, additional education preferred.

     

    - 2+ years of supervisory experience in related industry or field.

     

    - Excellent interpersonal skills, verbal and written communication skills, customer service skills including ability to complete accurate records and logs. Ability to effectively manage and interact with people on a one-on-one basis. Ability to problem-solve day-to-day personnel concerns. Ability to demonstrate work-direction skills and a desire to lead.

     

    - Ability to follow directions, interpret and work from written instruction, knowledge of basic math skills, ability to operate a computer.

     

    - Ability to make sound judgements when operating production equipment.

     

    Must have valid Iowa driver’s license and operate a motor vehicle. In Des Moines location, must be able to obtain and maintain Class A CDL license, within 6 months of taking the position. Ability to operate a forklift, skid loader, and other equipment in a safe manner.