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Website Manager

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Website Manager

Salary

$58,872.00 - $76,536.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

ILA 07247 8/1/2025

Department

Colorado Department of Human Services

Division

BHA -

Opening Date

08/01/2025

Closing Date

8/10/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

710 S. Ash Street, Unit C140, Denver, CO 80246 - Hybrid working arrangements

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

[email protected]

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

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Department Information

This position is open to current Colorado residents only.

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CDHSCareers

Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!

Description of Job

Hybrid 1 - 4 days in office and at least one in-person meeting per month. This is subject to change due to the BHA’s needs.

8-5 Monday through Friday

Please note: These working arrangements are subject to change.

The Website Manager position is situated within the Colorado Department of Human Services (CDHS), Behavioral Health Administration (BHA), and is part of the Communications Unit. The BHA leads and promotes the State’s behavioral health priorities, ensuring that behavioral health services respond to the changing needs of communities, monitors state and local data, and continuously eval state efforts. In collaboration with other state agencies, the BHA is responsible for delivering behavioral health services in Colorado. It fosters a streamlined and efficient government approach to support quality care while minimizing the burden on providers, allowing them to focus on service delivery. BHA is responsible for developing behavioral health policy and fostering effective collaboration with cross-sector partners working within and around the behavioral health system, as well as along the continuum from prevention to treatment and recovery.

The Communications Unit is an organizational work unit within BHA, striving to deliver consistent, high-quality work by carefully listening to and guiding the BHA brand both internally and externally, in order to meet the needs of the people it serves in Colorado. This unit creates and oversees communications for BHA programs and executive staff. The Communications Unit works closely with division directors, managers, supervisors, and senior leadership. This unit also works closely with the Governor’s Office and other state agency communications teams. The role of the Unit is to promote positive external relationships and bring the voice of stakeholders to BHA; to design strategy and tactics as well as be the day-to-day communications arm of the BHA. The unit ensures that the BHA’s vision, mission, and values are transparently communicated and support the development of processes and materials that demonstrate the BHA’s progress in enhancing behavioral health accountability, equity, and effectiveness. The unit works closely with legislative liaisons, communications directors, the audit division, and the State Board of Human Services to ensure coordinated external relationships.

Duties of the position:

Website Manager

+ Creates web management and administration policy for BHA websites, including the BHA intranet

+ Creates, edits, and maintains BHA web and intranet content

+ Oversees office and program web needs and updates. Ensures proper online messaging and relevancy; audits and updates department website and intranet content

+ Researches best practices, determines and recommends strategies and efforts to ensure BHA clients know how to find appropriate services at the county and state level

+ Researches best practices, determines and recommends strategies and efforts in partnership with the Internal Communications Specialist to ensure BHA staff can easily and effectively navigate the intranet to find relevant information and resources

+ Manages search engine optimization, including link building, content development, monitoring, and analysis of usage statistics

+ Ensures websites meet all legal standards and are ADA compliant

+ Directs and manages accessibility and readability of website content

Digital Accessibility Leadership, Support, and Implementation

+ Work with the BHA communication staff, BHA Colorado for All team, CDHS Accessibility team, and additional internal stakeholders to develop and implement a strategic, ongoing plan for the accessibility and usability of all BHA websites.

+ Supports BHA’s collaboration with the CDHS and Office of Information Technology accessibility teams.

+ Provide support to all BHA Divisions by reviewing, editing, and updating the website and other digital content to meet current Website Content Accessibility Guidelines (WCAG) accessibility standards and accessibility best practices.

+ Assist with posting and updating web content that has been translated into languages other than English; identify solutions to expand access to information and resources for customers with limited English proficiency.

+ General oversight of the Site Improve platform; contribute to design, develop, maintain and troubleshoot CDPS divisions' websites tracked by Site Improve. This includes reviewing and remedying all web issues under each metric in Site Improve and increasing scores for those metrics: Accessibility, digital certainty index, quality assurance, and Search Engine Optimization (SEO)

Graphic Design

+ Design visual materials, including brochures, social media graphics, and reports, ensuring alignment with the organization’s branding and messaging standards.

+ Support the creation of engaging content for digital and print channels, including newsletters, websites, and press releases.

+ Transform data and program information into accessible and visually appealing formats to inform and engage diverse audiences

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Experience Only:

Six (6) years of relevant experience in an occupation related to the work assigned to this position, with at least 3 years of experience managing or maintaining a public-facing website and intranet.

OR

Education and Experience:

A combination of related education in communications, digital media, web development, graphic design, IT, computer science, marketing, and/or relevant experience in an occupation related to the work assigned, equal to six (6) years

Preferred Qualifications:

+ Proficiency in a CMS such as Drupal or WordPress. OR Background in Drupal web design, including theme customization, module integration, and utilizing Google Analytics.

+ Proven ability to adapt and apply industry standards and best practices in learning content management, user experience (UX) design, and web accessibility to optimize the learning environment.

+ Excellent communication and collaboration skills, with the ability to effectively work with stakeholders, provide user support, procedures, and documentation .

+ Demonstrated knowledge of ADA, Section 508, and WCAG 2.1+ accessibility requirements and best practices.

+ Experience working in government, behavioral health, public health, or nonprofit settings.

+ Experience using digital accessibility tools (e.g., SiteImprove, WAVE, Axe).

+ Skilled in graphic design tools such as Adobe Creative Suite (InDesign, Illustrator, Photoshop) or Canva.

+ Experience translating technical or programmatic information into content for diverse, multilingual, or low-literacy audiences.

+ Familiarity with basic HTML and CSS.

+ Strong project management and organizational skills; ability to manage competing deadlines and stakeholders.

+ Experience developing systems and processes for consistent and timely updates to a website with many contributors and types of users.

+ Strength in copy editing and development of brand voice consistent across multiple communications channels.

Conditions of Employment:

+ This position is delegated as a hybrid position. The employees must maintain a home office and workstation free of distraction,

internet, and possibly phone to complete required job duties or report to the office when needed.

+ Standard Background – Name check, TRAILS, CMS, and JBITS

+ Current/Valid and unrestricted US Driver's License

+ The position is to travel to meetings and/or conferences as needed.

+ Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination, or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgment of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

A standard appeal form is available at:www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

The Assessment Process

For additional recruiting questions, please contact [email protected]

About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

+ Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

+ Medical and dental health plans

+ Employer supplemented Health Savings Account

+ Paid life insurance

+ Short- and long-term disability coverage

+ 11 paid holidays per year plus vacation and sick leave

+ BenefitHub state employee discount program

+ Employee Wellness program MotivateMe

+ Excellent work-life programs, such as flexible schedules, training and more

+ Remote work arrangements for eligible positions

*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

Our Values:

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at [email protected] or call 1-800-929-0791.

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~

Toll Free Applicant Technical Support (https://cdhs.colorado.gov/information-for-job-applicants#technical-support)

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

+ This information is available to me and I have read this information.

+ I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)

02

Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.

+ Yes

+ No

03

If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.

04

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

05

Describe your experience managing the content and structure of a large public-facing website. What tools or platforms did you use, and how did you ensure usability and content accuracy?

06

What strategies have you used to ensure a website meets ADA and WCAG 2.x accessibility standards? Provide one or two specific examples.

07

What experience do you have with SEO for websites? How have you measured or improved site visibility and performance?

08

Share an example of a time you had to independently solve a problem related to incorrect, outdated, or inaccessible website content. What actions did you take, and what was the outcome?

09

Have you reviewed the salary range for this position? If offered, would you accept a salary within that range?

Required Question

Employer

State of Colorado

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Website

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