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Training & Staff Development Coordinator

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Training & Staff Development Coordinator

Salary

$71,544.00 - $93,012.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

IHA 96325 07/29/2025

Department

Colorado Department of Human Services

Division

OES - Child Support

Opening Date

08/01/2025

Closing Date

8/15/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

1575 Sherman Street Denver, CO, 80203

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Department Contact Information

[email protected]

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

This position is open to current Colorado residents only.

Please note: This recruitment may be used to fill multiple vacancies.

Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits)

Work Unit:

The Division of Child Support Services (DCSS) exists to ensure that all children receive financial and medical support from each parent through the location of each parent, the establishment of paternity and support obligations, the enforcement of those obligations and connection to resources to assist parents in overcoming any barriers that are impeding their ability to pay child support. To do this, DCSS collaboratively provides case management tools, policy, performance, and operational assistance, and ongoing training to support counties in delivering the child support services program.

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CDHSCareers

Description of Job

This position is currently hybrid - 2 days in office

Office Hours 8 am - 5 pm negotiate specific hours when hired, core hours 9 am - 3 pm and must work eight hours a day.

Please note: These working arrangements are subject to change.

About this Position:

This is a high-level professional position with responsibility to serve as the Training and Staff Development Coordinator for DCSS, providing leadership for all aspects of the Division’s Training System. This position enhances employee skills and fosters professional growth within the Colorado Child Support Services (CSS) program by 1) setting standards for the creation of content, delivery and evaluation for a variety of training methods including, but not limited to, online learning, web-based training, hybrid/blended learning, classroom instruction, simulations, guided job tasks to be completed on the job, individual and group activities, games, skills practice opportunities, self-study, and experiential learning, and 2) overseeing the Division’s Learning Management System (LMS) used to plan, deliver and track training courses and learning and development initiatives. This position works closely with the trainers in the Division to create all of the training content and to deliver the content based on the Division’s standards. This position serves as the staff development coordinator for the Division. Staff development refers to the practice of providing training, workshops, coaching, mentoring, or other learning opportunities to employees to inspire, challenge, and motivate them to perform the functions of their position to the best of their ability and within the standards set by state and federal rule and departmental guidelines. This position is responsible for arranging and scheduling staff development activities for members of the Division as directed by the Division Leadership Team and identified from assessments completed by Division members. This position coordinates with the Division’s Deputy Director to establish overall training objectives, and conduct needs assessments and task analyses to identify staff training needs both within the Division and in the counties. This position also develops tools to support adult learning and learning transfer for the trainers in the Division.

Primary Job Duties:

+ Training System Design, Development & Implementation

+ Training Resource Management

+ Training Assessment and Evaluation

+ Other Duties as Assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Important Note: Please review your application to ensure completion. For the most equitable applicant experience, CDHS' hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process. Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements. . Volunteer work or a related type of experience may be used to meet the qualifications, but it must be documented. It is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies, and background as they relate to the duties outlined in the job announcement. This experience must be documented on your application, and the supplemental questions must be answered. Answers such as "N/A," "In Cover Letter," or "See Resume" will not be accepted.

MINIMUM QUALIFICATIONS:

+ Seven (7) years of relevant experience in training program design, organizational development, or curriculum development. Experience should include utilizing a Learning Management System (LMS) for the purposes of administering a training program, and experience integrating adult learning theory into training programs

Substitutions:

+ A combination of related education in Education, Human Services, Social Work, Organizational Development, and/or relevant experience in training program design, organizational development, or curriculum development. Experience should include utilizing a Learning Management System (LMS) for the purposes of administering a training program, and experience integrating adult learning theory into training programs

equal to seven (7) years

Preferred Qualifications:

+ Experience in project management, which includes responsibility for training deliverables

+ Experience using content development software such as Articulate 360 and Adobe Acrobat

+ Experience using polling software, such as Mentimeter and Bravozone, and virtual training platforms, such as Google Meet and Zoom

+ Experience with the Cornerstone Learning Management System (LMS), including system administration, configuration, and troubleshooting

+ Proven ability to adapt and apply industry standards and best practices in learning content management, user experience (UX) design, and digital and web accessibility to optimize the learning environment

+ Excellent communication and collaboration skills, with the ability to effectively work with stakeholders, provide user support, and contribute to the development of LMS policies, procedures, and documentation.

+ Experience developing system/technical training courses for adult learners using various modalities, including experience developing software training for adult learners

+ Skills using Camtasia (or other audio/visual software), Microsoft Word, PowerPoint, Google Suite, and applying graphic design concepts

+ Professional experience working with the state’s Child Support Services case management system, ACSES

+ Experience working with diverse stakeholders or managing stakeholder relations

+ Relevant years of State service should be considered as a preferred qualification to be used to determine the top candidates on the referral list. (Partnership agreement 10.1.)

Conditions of Employment:

+ 1075 Check (access to Federal Tax information)

+ Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

Supplemental Information:

Please note that ONLY your State of Colorado job application will be reviewed during the initial screening and the compensation analysis; your other attached documents will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all of your relevant experience in the work experience section on the application itself. Applications left blank or marked "SEE RESUME" or "SEE ATTACHED" will not be considered.

Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process.

Appeal Rights:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

The Assessment Process

For additional recruiting questions, please [email protected]

About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

+ Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

+ Medical and dental health plans

+ Employer supplemented Health Savings Account

+ Paid life insurance

+ Short- and long-term disability coverage

+ 11 paid holidays per year plus vacation and sick leave

+ BenefitHub state employee discount program

+ Employee Wellness program (https://coloradostateofhealth.com/)

+ Excellent work-life programs, such as flexible schedules, training and more

+ Remote work arrangements for eligible positions

*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

Our Values:

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at [email protected] or call 1-800-929-0791.

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~ (https://cdhs.colorado.gov/information-for-job-applicants#eoe)

Toll Free Applicant Technical Support

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

+ This information is available to me and I have read this information.

+ I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)

02

Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.

+ Yes

+ No

03

If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.

04

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

05

Describe your successful work experience setting standards for the creation of content, delivering content, and evaluating content, for both online and in-person training, using adult learning theory.

06

Describe your successful work experience providing informal leadership to a team of trainers within an organization.

07

Please list any training design and development software as well as any learning management systems with which you have experience. Please include years of experience for each.

Required Question

Employer

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

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Website

https://careers.colorado.gov/

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