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Retirement Compliance Officer

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Retirement Compliance Officer

Salary

$49,400.00 - $72,612.80 Annually

Location

Des Moines - 50321 - Polk County, IA

Job Type

Full-time

Job Number

26-00275

Agency

553 Iowa Public Employees' Retirement System (IPERS)

Opening Date

08/01/2025

Closing Date

8/11/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

[email protected]

+ Description

+ Benefits

+ Questions

Job Description

TheIowa Public Employees’ Retirement System (IPERS) is seeking aRetirement Compliance Officerto work in the External Compliance and Education Bureau.

Are you passionate about providing exceptional support and service? Do you have a knack for navigating complex processes and offering expert guidance? If so, we invite you to join our team at IPERS.

Position Overview

As theRetirement Compliance Officer, you will be responsible for responding to inquiries received through IPERS’ dedicated employer support line, Employer Self Service (ESS) internet portal messages, email, written correspondence, and other forms of communication regarding compliance, training, reporting, and contribution issues.

What You’ll Do:

+ Communicate effectively and professionally with employersverbally and in writing regarding coverage laws, compensation arrangements, and corrective actions.

+ Be a subject matter expertfor IPERS’ ESS internet portal processes.

+ Assist employers with processes, including reporting wages, submitting contributions, correcting wages, and maintaining employer and member accounts.

+ Troubleshoottechnical pension administration system issues and processing errors.

+ Conduct research and complete follow-upregarding wage reporting, compliance, employer training, document and form requests.

+ Assist new reporting officials and organizationsto become familiar with IPERS’ processes and requirements.

+ Review member accountsto determine if corrections are needed.

+ Analyze dataon various reports, spreadsheets, etc. to find and correct data/compliance issues.

+ Assist with administrative tasksfor IPERS comprehensive employer training program.

What We Offer:

+ Comprehensive benefitsincluding health, dental, life, and long-term disability insurance (coverage begins the first of the month after 30 days of employment). View 2025 health and dental premiums here (https://das.iowa.gov/media/4378/download?inline=) .

+ Generous paid time off– vacation and sick leave begin accruing on day one.

+ Nine paid holidays per year.

+ Flexible Spending Accountsfor medical and dependent care.

+ Retirement benefitsthrough theIPERS Defined Benefit Plan.

+ Additional voluntary retirement savings optionsthrough theRetirement Investors Club.

For more details, check outState of Iowa – Benefits Overview (https://das.iowa.gov/state-employees/human-resources/employee-benefits-programs/employee-benefits-overview) webpage.

Unlock the complete value of State of Iowa benefits with theTotal Compensation Calculator. (https://das.iowa.gov/media/3773/download?inline)

Finalists are subject to a background check.

Minimum Qualification Requirements

Graduation from an accredited college or university with a Bachelor's Degree;

OR

one year of full-time experience in professional accounting, auditing, or tax preparation, quality assurance, investigation or interpretation of federal or state tax and/or employment laws may be substituted for each 30 semester hours or 1 year of the required education;

OR

employees withcurrentcontinuous experience in the state executive branch that includes experience equal to eighteen months of full-time work as a Retirement Benefits Technician or Retirement Benefits Officer.

>For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/RetirementComplianceOfficer-00849.pdf)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited college or university with a Bachelor's Degree?

+ Yes

+ No

04

How many years do you have of combined post high school education and/or full-time experience in professional accounting, auditing, or tax preparation, quality assurance, investigation or interpretation of federal or state tax and/or employment laws? 30 semester hours equals one year of experience.

+ I have none of the required post high school education and/or experience

+ Less than one year of the combined post high school education and/or experience

+ One year to less than two years of the combined post high school education and/or experience

+ Two years to less than three years of the combined post high school education and/or experience

+ Three years to less than four years of the combined post high school education and/or experience

+ Four years or more of the combined post high school education and/or experience

05

Are you a current permanent State of Iowa employee - executive branch? IF YES - Do you have eighteen months or more of full-time experience in the classifications of Retirement Benefits Technician and/or Retirement Benefits Officer?

+ Yes

+ I am a current permanent State of Iowa employee but DO NOT have eighteen months of experience in the classifications of Retirement Benefits Technician and/or Retirement Benefits Officer

+ I am not a current permanent State of Iowa employee

06

Describe your communications skills

+ I have not used this skill in a work, school or volunteer setting.

+ I have used this skill occasionally or in informal settings

+ I regularly use strong verbal and written communication in work, school, or volunteer settings

07

Describe your customer service mindset

+ I have not had direct customer interaction in a service capacity

+ I have some experience helping people in informal or support roles.

+ I have provided customer service directly in a job, school, or volunteer setting.

08

Describe you tech/computer literacy (Microsoft Office, email systems, data entry)

+ I am unfamiliar with basic office software.

+ I can perform basic tasks in Microsoft Word, Excel, email, etc.

+ I am proficient and comfortable using office software and can work independently on a computer.

09

Have you participated in school, volunteer, or community projects that required teamwork, organization, or communication?

+ Yes

+ No

10

Have you taken part in any service-oriented roles such as caregiving, mentoring, tutoring, coaching, or helping others in your community?

+ Yes

+ No

11

Do you have experience interpreting and applying rules, regulation, policies and/or procedures?

+ Yes

+ No

12

Have you previously worked with our agency in a temporary, internship, or seasonal role?

+ Yes

+ No

13

In your past roles, have you stayed with one organization for 3 or more years?

+ Yes

+ No

14

Tell us about a time when you had an angry customer and how you resolved the issue.

15

Tell us about a time you encountered a road block processing work and how you resolved it.

Required Question

Employer

State of Iowa

Agency

553 Iowa Public Employees' Retirement System (IPERS)

Address

7401 Register Dr

Des Moines, Iowa, 50321

Website

https://www.ipers.org/

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