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Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

Live Nation is seeking a qualified individual for a Ticketing Director position for the Concerts division. This detail-oriented position requires excellent organizational skills, professional interaction with tour partners of all levels, an ability to work efficiently, accurately, and effectively under pressure, and the ability to complete and prioritize tasks in a timely manner. The ideal candidate will have proven experience in a venue box office or similar ticketing role, working with ticketing software. The ability to communicate with respect and diplomacy across all levels of business is essential to this position. Maintaining knowledge of current ticketing trends in the entertainment industry is an essential element to this position.

WHAT THIS ROLE WILL DO

+ This temporary position works full time from September 2, 2025, through Friday, May 31, 2026, and requires extended hours, including evenings and weekends, to meet key deadlines and respond to on-call needs as assigned.

+ Serve as the primary ticketing point of contact and own the ticketing process for Live Nation’s Netflix is a Joke comedy festival.

+ Oversee and collaborate across festival-related teams internally and externally.

+ Creatively design and execute festival ticketing strategy and passes or packages as needed.

+ Design and support on all operational aspects related to the festival ticketing.

+ Implement and execute ticketing-focused revenue-maximization opportunities in partnership with talent buyers.

+ Communicate and oversee the setup of all required tour offers, pricing programs, inventory allocations, and other ticketing information for show builds.

+ Monitor and maintain event inventory and seat holds, releases, flex pricing, rescaling, and dynamic pricing for assigned tours.

+ Provide ongoing reporting to touring team, Live Nation executives, and tour personnel from the first day of presales through the final event date.

+ QA events across tours to ensure accurate and consistent event information and set-up.

+ Work regularly with promoters, Ticketmaster staff, Live Nation Ticketing staff, vendors, customers, and affiliated parties.

+ Provide support and guidance to the client and festival personnel when needed.

+ Develop strong working relationships with all key internal and external stakeholders to ensure ticketing needs are met.

+ Provide mentorship and coaching to other members of the ticketing team.

+ Oversee festival-wide ticket requests.

+ Collect and analyze inventory data across multiple ticketing platforms.

+ Adhere to Live Nation ticketing initiatives, programs, policies, and procedures.

+ Lead on-site support at local events.

+ Daily on-site support during the festival, including overseeing event box office staffing and TM equipment needs.

+ Additional tasks as assigned

WHAT THIS PERSON WILL BRING

+ Bachelor’s degree from an accredited university or comparable work experience

+ 5+ years as a Box Office Manager or Ticketing representative

+ Experience and proficiency with multiple Ticketing systems, including but not limited to Ticketmaster, AXS, Eventbrite, Ticketweb, Sand eatGeek

+ Self-starter with a track record of taking ownership and successfully driving projects to completion

+ Flexible and reliable team player that can adapt to changes in a rapidly evolving work environment

+ Excellent oral and written communication skills with a track record of building strong working relationships across all levels of an organization

+ Effective time-management skills and adept at juggling multiple projects simultaneously

+ Proficiency with Microsoft Office applications (Outlook, Excel, Word, etc.)

+ Ability to work evening and weekend hours, based on the needs of daily business operations

+ Detail-oriented with a strong ability to work under pressure to meet strict and fluid deadlines

+ Ability to provide leadership, prioritize, organize, motivate, problem solve, delegate, follow up, and communicate.

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

WEALTH: 401(k) program with company match, stock reimbursement program

FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support

CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

OTHERS: Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

#LI-MT2

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The expected compensation for this position is:

$112,000.00 USD - $140,000.00 USD

** Pay is based on a number of factors including market location, qualifications, skills, and experience.