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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Data Analytics & Computational Sciences

Job Sub** **Function:

Business Intelligence

Job Category:

Professional

All Job Posting Locations:

Shepherdsville, Kentucky, United States of America, Somerset, New Jersey, United States of America, Titusville, New Jersey, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

Johnson & Johnson Deliver Group is part of Johnson & Johnson’s global Supply Chain organization supporting operations across all of the Johnson & Johnson Family of Companies. Deliver strives to deliver an exceptional customer experience through leading critical customer-facing-functions such as customer service, distribution and transportation. In addition, JOM Deliver oversees critical business enablers, including how we gather and manage supply chain master data, safe and secure supply chain practices, product identification standards, and market/channel access capabilities. Located in every region of the world where Johnson & Johnson operates, Deliver is a critical component of our supply chain, working collaboratively to ensure that quality, safety and the experience of our customers is our top priority.

In-office/site options are available at the following locations; Titusville, NJ, Somerset, NJ, Toronto, Canada, Louisville, KY

Remote work options may be considered on a case-by-case basis and if approved by the Company.

We are seeking a passionate and skilled **Digital Product Senior Analyst** to join our Customer Service & Channel Operations (CS/CO) organization within JOM Deliver. This role will shape digital strategies and capabilities for the organization while also managing the existing data and analytics infrastructure. Your contributions will significantly influence the data and digital strategy for North America CS/CO, driving regional representation by partnering with the Global Data/Analytics team and IT to ensure that North America priorities and requirements are effectively integrated within the broader scope. Additionally, the Senior Analyst will be essential to the day-to-day operations of U.S. order management activities and will be responsible for curating and maintaining the robust data and analytics infrastructure that is used across the CS/CO organization.

Key Responsibilities:

+ Develop data strategies, balancing short-term and long-term needs

+ Act as business asset owner for the Deliver North America regional data environment, overseeing data migration, maintenance, and strategic roadmap execution

+ Support analytics requests and foster a data-driven culture

+ Supervise emerging analytics trends and deploy new digital tools/automation to drive operational efficiencies

+ Understanding the people, process and systems used in CS/CO to identify critical business challenges and propose data-driven solutions to optimize processes

+ Instill a data-driven and continuous improvement within the team

+ Collaborate with Global Data/Analytics and IT on regional priorities.

+ Troubleshoot data issues and ensure system accuracy

Qualifications

Education:

+ Minimum of a Bachelor’s or equivalent required; advanced degree and/or focused degree in Supply Chain, Engineering, or Operations preferred

Experience and Skills:

Required:

+ 4+ years of related experience

+ Knowledge of Data Warehouse tools (Microsoft Azure, AWS, Google Cloud)

+ Experience with data analytics tools (Microsoft Power BI, Alteryx)

+ Strong data analysis and storytelling skills

+ Ability to think strategically and implement solutions

+ Excellent communication and leadership skills

Preferred:

+ Experience with Programming (e.g., SQL and Python)

+ Knowledge of ERP systems (e.g., SAP).

+ Experience in the Pharmaceutical industry

+ Supply Chain knowledge, including Order Management, Forward and Reverse Distribution/Logistics

+ Familiarity with EDI data transactions

Other:

+ Requires up to 15% domestic travel

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

+ United States - Requisition Number: R-024505

+ Canada - Requisition Number: R-026733

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.

We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ( [email protected] ) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is :

$91,000.00-$147,200 USD

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits