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OPS CLERK - 76809233

Date: Aug 1, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) .

Requisition No: 857735

Agency: Highway Safety and Motor Vehicle

Working Title: OPS CLERK - 76809233

Pay Plan: Temp

Position Number: 76809233

Salary: $20.00 Hourly

Posting Closing Date: 08/15/2025

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Office of the Executive Director

Bureau of OPS - Office of Executive Director

*Other Personal Services (OPS)*

This positions works 20 hours per week.

*Open Competitive*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Tom Moffett, [email protected]

Our Benefits Include

+ State of Florida 401(a) FICA Alternative Plan*

+ Workers’ Compensation

+ Reemployment Assistance (Unemployment Compensation)

+ Participation in certain State Group Insurance benefits (must meet eligibility requirements)

+ Deferred Compensation

+ Employee Assistance Program

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities

As an OPS Clerk, you will assist Hearing Officers in preparing for and conducting administrative hearings, and support staff with day-to-day administrative tasks while providing customer service to both internal and external customers. This role includes managing legal documents and case files, preparing documents for hearings, entering data into Department databases, answering telephones, directing calls, taking messages, preparing and answering email correspondence, as well as collecting fees and processing payments.

Knowledge, Skills, and Abilities

Professionalism and Customer Service – must be able to maintain high professional standards and remain calm, courteous, and tactful while dealing with situations that are sensitive in nature or with individuals who are difficult, hostile, or distressed.

Communication and Active Listening – must be able to express ideas and facts clearly, verbally and in writing, to include conveying complex or detailed information to individuals with varying levels of understanding of the administrative hearing process; must be able to ensure that others fully comprehend the intended message, must be able to listen carefully to obtain needed information and effectively assist customers.

Attention to Detail – must be thorough and conscientious in accomplishing tasks, no matter how small, ensuring that work is done accurately according to procedures and standards.

Organization and Prioritization – must be able to plan and organize time, resources, and workload effectively in order to complete assignments in a timely manner and meet statutory deadlines.

Technology Application – must be able to proficiently operate a computer and associated systems/applications such as Microsoft Office applications, and possess the aptitude to learn new software.

Preferred Qualifications

Preference will be given to candidates with the following:

+ Experience working in a professional office setting handling administrative tasks. Additional preference will be given for experience working in a legal office or with legal documents.

+ Customer service experience dealing with customer complaints, inquiries and/or problem resolution.

Job Related Requirements

+ This position requires the incumbent to have and maintain a valid driver’s license in good standing. This means there can be no cancellations, suspensions, or revocations for a minimum of three years prior to employment and for the duration of employment. There can be no more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, during any consecutive three-year period prior to and throughout employment.

+ The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.

General Information

+ The elements of the selection process may include a skill assessment and/or oral interview.

+ Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.

+ FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

CLEARWATER, FL, US, 33755 CLEARWATER, FL, US, 33756 CLEARWATER, FL, US, 33760 CLEARWATER, FL, US, 33762 CLEARWATER, FL, US, 33765 CLEARWATER, FL, US, 34620

Nearest Major Market:Tampa