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9779BR

Position Title:

Senior Clinical Staff Specialist

Organization:

Student Health Center

Job Responsibilities:

+ Patient Care Services & Clinical Staff Support

+ Clinical Provider Schedules as delegated by the Administrative Supervisor:

+ Create Master Templates

+ Manage, review and adjust daily appointment schedules; use independent judgement to address conflicts and make corrections as needed

+ Respond to time-off requests from providers to ensure reflected in the EMR and appropriate adjustments are made to ensure student access

+ Insurance information collection and utilization

+ Responsible for implementation of scanning/indexing quality assurance processes

+ Generate special reports/queries from EMR or other sources as requested

+ Prior authorization

+ Using information from clinical providers, pursue insurance authorization for medications, imaging and specialist referrals as required.

+ Clinical referral process

+ Use the referral workplace to ensure critical consultations occur and communication is up to date.

+ Exercise a degree of initiative to get appointments scheduled in an acceptable amount of time

+ As delegated by the Administrative Supervisor, ensure appropriate follow-up occurs with students for missed appointments and referrals

+ Oversee and delegate as appropriate the distribution of key information related to stat and routine lab reports, radiology reports, and hospital/private provider office information.

+ Department Leadership Administrative Support

+ Support monthly Inventory process

+ Order clinical supplies

+ Verify Quest Lab inquiries; follow up with ordering providers when necessary

+ Prepare monthly Procurement Card Statements

+ Track credentialing of clinical staff following NYS and AAAHC guidelines

+ Coordinate AAAHC

+ Complete survey application every three years

+ maintain policies and procedures as delegated by Associate Director for Clinical Services

+ Other duties as identified by clinical leadership, such as calendaring or meeting requests.

+ Administrative support to the front desk

+ Maintain competency in check-in and check-out procedures

+ Situational awareness of the administrative function of the Wellness Staff Assistant Roles and takes independent action to assist when needed.

+ Other duties as assigned

+ Professional development

FLSA Category:

Non-exempt

Requisition Number:

9779BR

College/Division:

Student Affairs

Required Application Documents:

Cover Letter, Curriculum Vitae or Resume

Employment Category:

Fulltime

Additional Details:

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Required Minimum Education Level:

Bachelors or Equivalent Experience

How To Apply:

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Wage Band (https://www.rit.edu/fa/humanresources/content/staff-wage-grade-bands) :

115H

Required Qualifications:

Education/Experience

+ Bachelor's degree or equivalent experience

+ 2 years related experience working in a medical office setting

Skills:

+ Effective interpersonal, written, and electronic communications skills, including the ability to convey complex information in accessible terms to diverse or multicultural audiences

+ Knowledge of Deaf culture, American Sign Language (ASL), or willingness to learn

+ Ability to establish, build and maintain effective working relationships based on respect, empathy and honesty with diverse groups and individuals and to promote a positive work environment

+ Ability to manage and maintain confidential and private information; uses confidential, sensitive and/or private records and information, protects information appropriately

+ Computer competence using software and enterprise systems appropriate for the complexities of the role and its functions

+ Knowledge of electronic health records

+ Microsoft Office fluency

Preferred Qualifications:

+ Experience with NYS Immunization law

+ Experience with referrals and prior authorizations

+ Medical terminology

+ Excel Fluency

What do we believe at RIT?:

Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

As a member of the RIT community, you'll receive a comprehensive employee benefits package (https://www.rit.edu/humanresources/benefits) that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

Work Location:

Henrietta Campus — 100%

Job Summary:

Reporting to the Associate Clinical Director, the Clinical Staff Specialist in the Health Center performs clinical and administrative duties to support student access to health services on and off campus. The position requires a high degree of situational awareness, the ability to work independently, and the flexibility to step into wellness staff assistant (front desk) roles when needed.

Hourly/Salary Minimum:

16

Hourly/Salary Maximum:

27