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Description

Marketing Statement:

Join our purpose-driven team and make a difference in people’s lives. We offer flexible work options and professional development opportunities in Hawaii and beyond to help you thrive both personally and professionally. Be a part of a local team that is dedicated to helping others in their time of need and make a meaningful impact every day. At First Insurance Company of Hawaii, we meet challenges and opportunities creatively and collaboratively. We pride ourselves on our inclusive company culture and core values: Respect, Integrity, Creating the Future for our Company and Community, and Excellence in Customer Service.

*This position is located on the island of Oahu and candidates must work in the state of Hawaii upon hire*

Typical duties include but are not limited to:

+ Processes and approves applications, reinstatements, endorsements, and renewals

+ Primary contact to assist agent inquiries

+ Follow SOPs and guidelines to evaluate risks to determine eligibility

+ Answer a high volume of calls and emails on a regular basis

+ Assist department to train agency staff in formal and non-formal settings

+ Other duties as assigned

Qualifications / Experience:

+ 4-year college degree or equivalent work experience

+ Basic proficiency in Microsoft Office applications (i.e. Word, Excel, Outlook)

+ Able to multi-task and prioritize to complete work in a fast-paced environment

+ Able to follow directions and detail oriented

+ Excellent customer service and interpersonal skills

+ Excellent oral and written communication skills

+ Strong teamwork and collaboration skills

+ Able to conduct formal training or presentations

Associate Underwriter (including the above plus the following):

+ 1 – 2 years Personal Auto and Homeowners experience or FICOH Personal Lines experience

Underwriter (including the above plus the following):

+ 3 years underwriting experience that includes 2 years in Personal Lines home and auto experience

+ Knowledge of Personal Lines products and processes

Additional Preferred Qualifications:

+ P&C license or ability to obtain license within 90 days

+ Insurance designations

+ Experience with FICOH products, service and systems

+ Hawaii Driver’s License

Special Remarks:

+ Occasional travel and periodic overtime

Salary:

$52,020 to $80,990 annually

Salary:

Salary offer is based on a number of factors such as job-related knowledge , skills and experience. Our company offers a competitive benefits package and bonus eligibility on top of base.

Benefits:

We offer profit-sharing, comprehensive health benefits, generous parental and family leave, attractive time off benefits (vacation/floating holiday/sick/observed holidays), tuition assistance, a 401(k) savings plan with company match, a discounted insurance rate, life and disability insurance options, and more!

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

REQNUMBER: 10000522