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Workforce Empowerment Initiative (WEI) Program Success Coach

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Workforce Empowerment Initiative (WEI) Program Success Coach

Salary

$38,939.00 - $57,005.00 Annually

Location

Quad Cities Campus - Moline, IL

Job Type

Full-Time Staff

Job Number

22-00477

Department

Student Services

Opening Date

08/01/2025

Closing Date

Continuous

Work Hours

Monday-Friday, 8:00 am - 5:00 pm, with occasional evenings and Saturdays

Application materials required

Resume

+ Description

+ Benefits

+ Questions

General Information & Responsibilities

The Workforce Empowerment Initiative (WEI) Program Success Coach is a full-time position grant funded through the Workforce Empowerment Initiative (WEI) from July 2025 to August 2026. The WEI Program Success Coach will guide participating students through their academic journey, from course selection and career planning to program completion, monitoring student progress, identifying potential issues, and implementing proactive interventions to support persistence, retention, and timely completion. This includes responding to early alert notifications and addressing barriers to student success.

Description of Duties

DESCRIPTION OF ESSENTIAL DUTIES:

+ Provides individualized support and connect students to a wide range of college and community resources, including but not limited to: Tutoring, counseling, financial aid, childcare, transportation, and emergency assistance.

+ Develops and maintains strong referral networks.

+ Helps students explore career options, develop clear career plans, and connect with appropriate career and technical education (CTE) programs and resources.

+ Collaborates with Career Services staff to facilitate career exploration, job readiness, and transition experiences.

+ Identifies, documents, and onboards eligible nontraditional and traditional occupational students for the WEI Grant.

+ Coordinates comprehensive support services for WEI grant funded students, ensuring compliance with grant requirements.

+ Monitors and ensures the equitable and full participation of populations identified in the WEI grant.

+ Collaborates with college departments to track, gather, and accurately submit required data and reports related to student enrollment, progress, retention, completion, and employment outcomes for WEI Grant participants and overall program success.

+ Participates in outreach efforts to prospective students and community partners as needed.

+ Works effectively with various college departments, including Recruiting, Financial Aid, Tutoring Services, Counseling, and Career Services, to ensure seamless student support.

+ Engages in ongoing professional development and learning activities to stay current with advising best practices, higher education trends, and WEI Grant opportunities.

DESCRIPTION OF OTHER DUTIES:

+ Helps maintain career resources, and confidential client and employer records.

+ Represents the College in community-related meetings/events and on various committees.

+ Develops and maintains partnerships with agencies, providers, and high schools regarding career programs eligible under the WEI Grant at BHC.

+ Collaborates with Student Services staff to provide career exploration and transitions experiences for students.

+ Performs other job-related duties as assigned.

OVERALL ACCOUNTABILITIES:

+ Demonstrates Black Hawk College core values.

+ Performs above duties in an efficient, accurate, and timely manner.

+ Maintains job related knowledge.

PRINCIPAL WORKING RELATIONSHIPS:

+ Works collaboratively with Career Services.

+ Works cooperatively with all student services department staff.

+ Works cooperatively with faculty.

+ Works cooperatively with students, alumni, and community members.

+ Works cooperatively with employers, community agencies and other educational institutions.

Education & Experience

EDUCATION AND EXPERIENCE: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.)

+ Bachelor’s degree required. Master’s degree preferred.

+ A minimum of two years computer experience which includes using Microsoft Office required.

+ A minimum of six months experience working with diverse populations required.

+ Flexible availability which includes evenings and/or Saturday hours is required.

+ Previous experience working with advising delivery systems preferred.

+ Previous experience in handling confidential information provided by the student and/or college based on Family Educational Rights and Privacy Act (FERPA) preferred.

+ Ability to compose letters and communications using standard written English preferred.

+ Experience in promoting student development/customer service in an educational and/or service environment preferred.

+ Ability to travel occasionally required.

+ Valid driver’s license required.

+ Ability to lift up to 50 pounds on a regular basis required.

Supplemental Information

Black Hawk College does not sponsor employment visas.

Black Hawk College is an AA/EEO employer.

While you contribute your talent and enthusiasm to BHC, as an eligible employee you will have access to outstanding health benefits, ample time off, a pension plan, educational opportunities, and much more. In this section, you will find an overview of our comprehensive and generous benefit programs. Be sure to check out the Compensation section as well.

Core Benefits

Medical

Prescription Drug Plan

Mail Order Pharmacy

Dental

Vision

Basic Life Insurance

Tuition Waiver

Employee Assistance Program

Long-Term Disability

Flexible Spending Account (FSA)/Dependent Care Account (DCA)

Paid Holidays

Sick Leave

Vacation

Personal Days

Retirement Pension Plans

State University Retirement System of Illinois (SURS): Employees working in a regular and continuous position or one in which services are expected to be rendered on a continuous basis for at least four months or one academic term, whichever is less, may be eligible to enroll in SURS. To learn more about SURS, visitwww.SURS.org.

Optional 403b Tax-Deferred Investment Program: Employees may set up a 403b plan through Empower Retirement.

01

Do you have a minimum of two years computer experience which includes using Microsoft Office?

+ Yes

+ No

02

Doi you have a minimum of six months experience working with diverse populations?

+ Yes

+ No

Required Question

Employer

Black Hawk College

Address

6600 34th Ave

Moline, Illinois, 61265

Phone

309-796-5222

309-796-5224

Website

http://www.bhc.edu