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Crothall Healthcare

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.

Salary:

Other Forms of Compensation: Eligible for annual bonus

Job Summary

The National Director of Compliance and Standards supports the VP of Operational Strategy by leading all efforts related to regulatory compliance, policy standardization, survey readiness, and infection prevention alignment across Crothall Healthcare’s national footprint. This role ensures that all Crothall operations meet internal standards and external regulatory requirements, maintains accessible and up-to-date documentation, and positions Crothall as a leader in healthcare cleaning and disinfection through field engagement and strategic partnerships.

Key Responsibilities:

+ Oversee the annual revision and maintenance of all core documentation, including the EVS Operations Review, ClearVue forms, Standard Operating Procedures, Policies & Procedures, the Infection Prevention & Control chapter, and the Account Start-Up Manual.

+ Lead the bimonthly Standardization Council meetings, facilitating collaboration among field leaders to review compliance trends, policy updates, and national priorities.

+ Conduct at least 60 EVS Operations Reviews annually, assessing account adherence to Crothall standards and regulatory requirements, including those from The Joint Commission, CMS, CDC, EPA, AORN, and APIC.

+ Translate regulatory changes into actionable guidance and frontline-ready procedures to ensure ongoing compliance.

+ Analyze findings from third-party visits and work with sites to develop and implement corrective action plans.

+ Develop and oversee an internal peer audit and quality assurance program that supplements third-party assessments and drives consistent standards enforcement across the organization.

+ Monitor field trends and audit data to identify compliance gaps and provide coaching and technical assistance to field leaders.

+ Prepare and present an Annual Compliance Report to senior leadership, detailing regulatory trends, risk mitigation efforts, compliance successes, and recommendations for improvement.

+ Collaborate closely with the VP of Operational Strategy and National Director of Product Optimization & Innovation to confirm that new products and technologies meet or exceed compliance and regulatory standards before implementation.

+ Support sales and retention efforts by contributing to client presentations, proposals, and QBRs, demonstrating Crothall’s commitment to regulatory readiness and compliance excellence.

Requirements:

+ Bachelor’s degree required.

+ Minimum of 7-10 years’ experience in healthcare environmental services or infection prevention compliance roles.

+ Extensive experience with audit oversight, regulatory compliance, and survey readiness in acute care or similar healthcare settings.

+ Advanced knowledge of regulatory bodies such as The Joint Commission, DoH, DNV, CMS, CDC, EPA, and healthcare accreditation standards.

+ Strong understanding of infection prevention and control principles, healthcare cleaning and disinfection standards, and emergency preparedness.

+ Proven ability to lead quality assurance or peer audit programs.

+ Skilled in translating regulatory requirements into operational policies and frontline education.

+ Excellent communication and presentation skills with experience supporting sales and retention through compliance assurance.

+ Must be willing and able to travel up to 50% of the time.

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Associates at Crothall are offered many fantastic benefits.

+ Medical

+ Dental

+ Vision

+ Life Insurance/ AD

+ Disability Insurance

+ Retirement Plan

+ Flexible Time Off

+ Holiday Time Off (varies by site/state)

+ Associate Shopping Program

+ Health and Wellness Programs

+ Discount Marketplace

+ Identity Theft Protection

+ Pet Insurance

+ Commuter Benefits

+ Employee Assistance Program

+ Flexible Spending Accounts (FSAs)

+ Paid Parental Leave

+ Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Crothall.pdf) for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1448212

Crothall Healthcare

TANEISHA JANEA HAMILTON

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