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Overview

The Program Admin Support will assume ownership for contracted services at a building or campus and will lead operational and administrative activities while maintaining effective cost control measures. This position will oversee recruiting, safety, productivity, and quality of operations.

Essential functions, duties & responsibilities:

+ Establish and maintain strong client relationships with assigned account(s).

+ Identify areas of opportunity and lead the team to implement process changes in a positive and effective manner.

+ Promote a strong safety culture and safe work environment.

+ Effectively recruit, manage, and lead a team of professional employees and supervisors with focus on continuous improvement.

+ Motivate and develop the team while supporting organizational change.

+ Ensure work assignments and schedules meet department, facility, and contractual needs; plan, develop, and assign work schedules to ensure service delivery expectations are achieved.

+ Perform daily quality control inspections to ensure quality standards are met or exceeded.

+ Adapt departmental plans and priorities to adapt to operational challenges.

+ Perform time studies to optimize operational tasks, schedules, and staff allocation.

+ Look for opportunities to increase revenue by providing additional or periodic services to the client.

+ Drive performance management in performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary.

**Education** :

+ Bachelor’s degree or equivalent experience.

**Experience** :

+ 3 to 5+ years of experience, including 2+ years of supervisory experience.

**Other** :

+ ·Ability to adjust work schedule as needed to support the operation.

+ Must have strong communication with C-suite and above executives.

+ Great business acumen

+ Preferred proficiency with Google Suite.

+ Working knowledge of OSHA safety standards and regulations.

+ Ability to grow strong relationships across all levels of the organization.

+ Ability to work through ambiguity and maintain composure in a variety of situations.

+ Passion for excellence backed by a track record of accountability, collaboration, and integrity.

+ Ability to effectively lead a staff of direct reports.

+ Exceptional verbal and written communication, interpersonal, consultative, and negotiation skills.

+ Ability to work in a fast-paced work environment balancing multiple projects and embracing change.

+ Ability to resolve issues under tight timeframes and pressure.

+ Ability to prioritize assignments and projects and to multi-task within restricted time constraints.

+ Excellent written and verbal communication, team building, and planning skills.

+ Excellent time management and organizational skills, detail orientation with solid analytical, troubleshooting, and decision-making skills.

+ Strong interpersonal skills; ability to develop productive business relationships; and ability to influence and educate key internal clients.

**Pay:** $ $90,000 - $120,000

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf)

Same Posting Description for Internal and External Candidates

REQNUMBER: 126723

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.