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Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an)Patient Advocate Bariatric Services today with Methodist Healthcare System.

Benefits

Methodist Healthcare System, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Come join our team as a(an) Scheduler. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

The primary roles of the Patient Assistant are insurance benefit verification and scheduling patient appointments and surgeries based on insurance requirements, as well as obtaining insurance prior authorizations. The primary role of the Patient Advocate is to serve as a liaison to the program and its patients, to address questions and concerns, and navigate the care pathway of the patient. The advocate provides excellence in customer service, while maintaining business efficiency, and minimizing medical liability. The advocate is responsible for very close follow-up with patients during each step of the requirements for participation in the program, and must be available to patients and the program physicians via phone, fax, and email to ensure prompt service. The advocates' role is to explain the requirements of the program to the patient, in accordance with their insurance requirements, which will vary by specific policy. The advocate should also be able to field communication from outside primary care and specialty physician offices regarding patient referrals and/or needs. The advocate will be responsible for scheduling bariatric procedures and associated pre-operative appointments with both the hospital and the surgeon’s office. The advocate will be responsible for all prior authorization submissions and communication with insurance companies for the bariatric program. The advocate will also work with the bariatric coordinator to identify, analyze, and resolve and work flow/process problems. The advocate will attend meetings as needed to assist with the ongoing Bariatric Surgery Center of Excellence requirements (MBSAQIP verification). The advocate is responsible for maintaining all records required for COE verification. The advocate may receive other duties as assigned to assist with program growth, development, and COE verification.

What you will do in this role:

+ Coordinates the scheduling of procedures with physicians, physician offices, and anesthesiologist according to established scheduling guidelines.

+ Responsible for performing all functions of patient admissions including registration, tracking, pre-registration, insurance verification, proper use of Medifax for Medicare/Medicaid patients, and is familiar with and follows hospital policies and procedures established by the Admitting and Financial Departments.

+ Communicates additions, cancellations, and special requests of schedule to all appropriate parties.

+ Ensures that necessary equipment is available for all scheduled procedures.

What qualifications you will need:

+ Education: Associate or Bachelor’s degree with courses related to the health sciences field.

+ Previous medical office experience required.

+ Previous experience with office scheduling, insurance verifications and authorizations, and patient communication preferred.

Minimum License and Certificates Required: BLS Required

Methodist Hospital Landmark allows Methodist Healthcare to expand its surgery services into a rapidly growing area of San Antonio in the Northwest in a way that’s never been done before.

The facility will provide the most unique and personalized patient and physician healthcare experience in the region. With 54 beds,12 ORs,27 private patient rooms and eight VIP rooms with private nurse stations, Methodist Hospital | Landmark will deliver a true concierge experience. With convenience and access in mind, this hospital will offer a four-story parking garage, an on-site Starbucks, and beautiful aesthetics, creating a space that truly allows patients to heal faster.

Additionally, Methodist Surgery Center | Landmark will be opening in late 2020 as part of the campus to serve the growing outpatient surgery needs in the community. It will be part of a 72,000+ square foot Medical Office Building that will also house a South Texas Radiology Imaging Center (STRIC).

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Scheduler opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.