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Description

Salary Estimate: $98384.00 - $157393.60 / year

Learn more about the benefits offered ( https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards ) for this job.

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Introduction

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Manager of Technical ServicesFar West Division Office

Benefits

Far West Division Office, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

We are seeking a(an) Manager of Technical Services for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications:

The Manager of Technical Services provides managerial leadership in establishing goals and priorities and in the overall management of current and planned technical services within an HCA hospital. This position ensures continuity and alignment of the facility’s technical services direction with HCA’s corporate IT&S strategies and the division IT&S strategic plans Primary responsibilities include serving as the manager of technical services for an HCA hospital, managing the work activities of technical personnel assigned to the hospital and coordinating consistent support of technical services and implementation activity within the hospital. This individual also assists in resolving highly complex issues regarding technical services, coordinates facility technical projects, assists in developing strategies for training and tools for technical services across the division, and champions standardization, utilization, optimization and use of best practices in technical services. The Manager of Technical Services requires subject matter knowledge across technical applications. This position must stay abreast of latest technical developments to ensure service levels proactively meet or exceed corporate and division requirements and service level agreements with key stakeholders and vendors. This position requires strong people management skills, personal drive, and the ability to see strategy through to execution in a matrix reporting environment. Strong written, verbal, and presentation skills are required.

KNOWLEDGE,SKILLS & ABILITIES:

• A thorough knowledge and understanding of current and emerging technical services technology

• Mature understanding of technical support processes and workflow

• Understands pertinent JCAHO, MQSA, HIPAA and ACR guidelines

• Strong analytical skills and detailed organizational skills

• Demonstrated ability to proactively identify needs, manage resources, and multi-task

• Demonstrated ability to communicate effectively verbally and in writing

• Demonstrated customer orientation

• Strong leadership and management skills

• Demonstrated ability to recruit, develop, and retain staff

• Demonstrated ability to work in stressful situations

• Mustbeableto drive to assigned sites to complete work

EDUCATION:

• Bachelor’s degree preferred

EXPERIENCE:

• Four years of experience in technical services support

• Technical experience in large, complex organization or corporate structured environment

• Experience in team leadership and direct supervision

• Experience creating and leading communications with direct reports, senior leaders, business partners, vendors to ensure collaboration, efficiency, and service excellence