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Overview

Dallas Hotel

The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

The Omni Dallas Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

Job Description

The Catering Sales Manager is responsible for selling, prospecting, and coordinating catered events at the hotel, ensuring client satisfaction and maximizing revenue.

Responsibilities

Sales and Business Development:

+ Solicit, negotiate, and book new and repeat business through various methods (e.g., cold calling, networking, referrals).

+ Develop and implement sales strategies to meet or exceed sales goals.

+ Manage client relationships and build rapport with prospective and existing clients.

Sales & Marketing:

+ Develop and implement marketing plans to attract new clients.

+ Participate in industry events and networking opportunities.

Financial Management:

+ Manage Production goals on a quarterly basis.

+ Ensure profitability is contracted for each event.

Client Relationship Management:

+ Provide exceptional customer service and address client inquiries and concerns.

+ Gather client feedback to improve future events and services.

Event Planning and Coordination:

+ Work with clients to understand their event needs, including menu selection, venue logistics, and budget.

+ Coordinate event details with various teams (e.g., kitchen staff, service staff, vendors) as needed prior to event contract.

+ Follow up with clients after their event takes place to ensure the event was smooth and possible rebooking.

+ Communication and Teamwork:

+ Communicate effectively with clients, staff, and vendors.

+ Collaborate with other departments, such as sales, operations, and culinary teams.

Qualifications

+ High School Diploma or Equivalent.

+ College degree preferred.

+ Minimum of 1 year hotel sales/catering experience and/or successful completion of Omni LID program.

+ Wedding experience preferred

+ Knowledge of the operations of the hotel industry.

+ Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.

+ Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.

+ Must have proven selling, negotiating and presentation skills.

+ Requires knowledge of advanced sales techniques.

+ Highly developed customer service skills with strong attention to detail.

+ Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred.

+ The ability to delegate, effectively train and coach

+ Must be able to work a flexible schedule including nights, weekends and holidays.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

Job LocationsUS-TX-Dallas

Posted Date2 weeks ago(7/22/2025 6:23 PM)

Requisition ID 2025-125394

# of Openings 1

Category (Portal Searching) Catering and Convention Services