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Primary City/State:

Mesa, Arizona

Department Name:

Volunteer Svcs-Hosp

Work Shift:

Day

Job Category:

Clinical Support

A rewarding career that fits your life. Learn how Banner Health, a certified Great Place To Work®, prioritizes team members and strives to be the best place to work in health care.

Our mission is to maintain a strong foundation with our stakeholders and community to continue to establish an engaged, diverse and dynamic volunteer population. The **Volunteer Program Coordinator** is responsible for managing, coordinating, and administering the volunteer program for **Banner Desert Medical Center** which includes managing, recruiting, training, scheduling and evaluating a diverse group of volunteers in accordance with organizational vision, mission and philosophy for Banner’s Market.

Additional Duties may include daily rounding and recognition, organizing volunteer schedules, building and maintaining relationships with all hospital departments who support volunteers. You will meet and work with a diverse population of passionate people while building a sense of belonging and making a direct impact on our volunteer program. Come make a difference in patients' lives with Banner Health now!

**LOCATION** :

+ Banner Desert Medical Center- 1400 South Dobson , Mesa Arizona 85202

SCHEDULE/ SHIFT:

+ Full Time/ 20 Hrs per week

+ Monday-Friday

+ 9:00am-5:30pm

+ With the flexibility to work different times or longer hours and less days depending on business demands, including occasional Saturdays if needed for volunteer support and/or celebrations.

Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and was recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. We provide an abundance of exceptional opportunities with more than 700 licensed beds, including over 100 dedicated to children and 76 dedicated to our NICU. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 33 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the da Vinci Surgical System. Becker’s Hospital Review named Banner Desert Medical Center as one of the top 50 busiest Emergency departments in the country.

If you aim to deliver top-tier care to the most vulnerable patients, consider joining Banner Children's Hospital at Desert in Mesa, Arizona. Within our over 200 bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology - including iCare ICU monitoring and robotic surgery - to provide high quality, child-friendly, family-centered care. Our facilities feature a 76-bed NICU, a 24-bed PICU, six pediatric ORs and a 22-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.

POSITION SUMMARY

This position is responsible for managing, coordinating, and administering volunteer program(s) for an assigned facility or campus, which includes managing, recruiting, training, scheduling and evaluating a diverse group of volunteers in accordance with organizational vision, mission and philosophy. This position promotes and supports volunteerism through community programs and partnerships.

CORE FUNCTIONS

1. Selects, orients, trains, schedules and evaluates volunteers in applicable Volunteer Services areas. Maintains volunteer staff files as required, including service hours, annual evaluations and in-service training and education. May supervise part-time support staff, providing for leadership and growth opportunities.

2. Develops and implements recruitment, retention and recognition strategies to achieve annual department goals. Designs and implements innovative programs in support of the strategic plan.

3. Oversees and supervises community volunteers and associated in-service programs. Manages volunteer resources and people to achieve the program goals and provide support to Banner programs.

4. Manages and facilitates volunteer training and educational processes. Insures that all volunteers receive service descriptions, training checklists and on-the-job training in their assigned service areas. Completes annual safety education and yearly evaluations for all volunteers.

5. Manages, prepares, and maintains appropriate and accurate statistical data, volunteer files, and program information. Oversees and assures the documentation and maintenance of appropriate statistics, accurate volunteer file maintenance, and compliance with all regulatory and/or accreditation requirements.

6. Manages and facilitates volunteer program development in new service areas by working closely with internal departments to identify areas of opportunity.

7. Participates in/on a variety of committees, teams, and/or other related groups in order to receive and/or convey information.

8. May perform specialized functions based on assigned area of responsibility.

9. This position is responsible for managing applicable volunteer program(s), including the recruitment, application review, interviewing, and orientation of volunteers. This position participates in daily operational activities and coordinates the scheduling of volunteers to ensure the smooth operation of volunteer services. Internal customers include employees and volunteers. External customers include patients, family members, potential volunteers, and the community-at-large.

MINIMUM QUALIFICATIONS

Knowledge of applicable principles and practices as normally obtained through the completion of a Bachelor’s Degree or equivalent and a working knowledge of program management principles and practices as normally demonstrated through a minimum of three years relevant experience.

Must have excellent oral, written and interpersonal communication skills to effectively interact and provide assistance to a diverse group of individuals. Must have a working knowledge of personal software packages. Skilled in handling multiple tasks simultaneously. Must have the ability to organize, prioritize and multi-task workload in a fast paced environment. Proficient use of written language in composing a variety of presentations, policies, procedures, and other applicable communication pieces. Skilled in maintaining composure and professional demeanor in difficult and stressful situations. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Prior experience working with volunteers in an oversight capacity.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability