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Join our Experience Design teams at JPMorgan Chase to kickstart your career in UX/UI Design, UX Research, and Service Design. You'll be mentored by UX design experts to create dynamic visual solutions, research user needs, and drive design thinking that adds value to our business and impacts our customers. JPMorganChase is looking for highly motivated User Experience Designers and User Experience Researchers who will be part of multi-disciplinary teams committed to designing the future of banking through researching and designing useful, usable, and desirable products for our customers, clients and employees.

As a UX Designer within the Experience Design teams at JPMorgan Chase, you will take part in a 2-year full time program centered around supporting new UX talent by providing a welcoming and diverse environment to learn and grow in the financial technology space. You will contribute to meaningful projects, develop your business acumen, and make fulfilling connections with our team members.

JPMorgan Chase & Co. (NYSE: JPM) is a leading financial services firm with operations worldwide. With over 55,000 technologists globally and an annual tech spend of $15 billion, JPMorgan Chase is dedicated to innovating and improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Under the J.P. Morgan and Chase brands, the Firm serves millions of customers in the U.S., and many of the world's most prominent corporate, institutional and government clients globally.

In our full-time program, we offer two design specialties: **Experience Designers** conceptualize, structure, and detail our offerings (services, products, and features) within the context of a broader user journey, and **Experience Researchers** develop plans and conducts research to identify the wants, needs, and abilities of customers and end users, and translate those insights into recommendations for everything from experience strategies to detailed product design

Job responsibilities

+ Collaborate with Experience Leads to design and refine product experiences.

+ Work with UX Researchers and Lead Designers to conduct user research and usability testing.

+ Engage in ideation and prototyping to develop innovative solutions that meet requirements.

+ Create diagrams of product interactivity, including user flows and wireframes.

+ Develop detailed designs using our Design System.

+ Integrate Accessibility and Inclusive Design practices.

+ Present and explain design decisions to Design Leads and the Product Team.

Required qualifications, capabilities, and skills

+ Pursuing a bachelor's degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design) in a related field (e.g., Business Administration, Psychology, Sociology, Anthropology, Engineering, Communications, etc.)

+ Expected graduation date of December 2024 - June 2025.

+ Digital portfolio demonstrating the ability to think from the perspective of the user, including the ability to communicate the following stages for Experience Design, Experience Research: Problem, Ideation, Testing, Solution, Impact and Reflection

Preferred qualifications, capabilities, and skills

+ Familiarity with user-centered design approaches.

+ Proficiency in Interaction Design and Visual/UI Design or Information Architecture.

+ Experience with user-centered design practices.

+ Developing skills in User Research, UX Writing, and Prototyping.

+ Understanding of Accessibility Guidelines and Inclusive Design practices.

+ Basic communication and presentation skills, including explaining design decisions.

To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase, will not provide any assistance or sign any documentation in support of any other forms of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Program Locations

+ Plano, TX

+ New York Metro

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Base Pay/Salary

New York, NY $100,000 - $100,000 / year