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Salary Range: $19.36 - $26.68

Pay rates are determined based on experience and internal equity.

Position Summary:

+ Analyze billing elements for timeliness, accuracy and completeness to comply with contractual and regulatory requirements.

+ Works with other departments to capture all coding and billing elements.

+ Assists patient in addressing insurance payment questions.

+ Performs financial assistance screening for uninsured patients and identifies resources to assist the patient/family with financial planning when applicable.

+ Coordinates resources to aid in direct patient payments of claims when necessary.

+ Utilizes a variety of technical platforms including the District’s integrated information system, and external systems

+ Responds appropriately and timely to telephone and verbal requests.

+ Provides feedback to Director of reimbursement situations that may result in risk management action.

+ Must work well under stress or tight deadlines.

+ Must work well with supervisors, co-workers, patients/residents, family members and visitors.

District Responsibility:

+ Support of the District Mission and Values

+ Demonstrate Respect, Professionalism and Courtesy to all patients, visitors, other providers and coworkers, as delineated in the LVMC “Commitment to Care”.

+ Constantly use C-I-CARE principles when communicating with others.

+ Performance Improvement Activities

+ Professional Development

Position Duties/Responsibility:

+ Assist with Registration responsibilities, including switchboard/reception

+ Verify insurance coverage and obtain insurance authorization when applicable.

+ Determine when assistance is needed from other departments and/or Director and follow through to insure that patient care is not compromised.

+ Other duties assigned by supervisor

Essential Functions:

+ Ability to use computer keyboard, telephone and insurance eligibility determination equipment

+ The ability to be supervised.

+ The ability to work as a Team member.

+ The ability to have positive personal interactions with staff, patients/residents and visitors.

Position Qualifications:

+ Education: High School diploma or equivalent.

+ Experience: Previous office/hospital experience preferred.

+ Certifications: None necessary.

+ Skills/Ability: Excellent verbal skills required. Exhibits the ability to organize multiple assignments and follow through with accuracy. Exercises good judgment under stress. Demonstrates maturity, initiative, emotional stability, tact and poise.

+ LVMC reserves the right to modify the minimum requirements depending on the needs of the organization.