"Alerted.org

Description We are looking for a detail-oriented Project Assistant to join our team on a contract basis in Tucson, Arizona. In this role, you will play a key part in supporting participants through virtual online exams, ensuring smooth operations and delivering excellent customer service. Ideal candidates will possess strong communication skills, technical proficiency, and a composed demeanor.

Responsibilities:

• Guide participants through virtual online exams, providing clear instructions and addressing any technical concerns.

• Deliver exceptional customer service by responding to inquiries promptly and courteously.

• Utilize the Zoom platform to facilitate virtual exam sessions and troubleshoot basic technical issues.

• Ensure participants are well-informed about the process and requirements for their virtual exams.

• Maintain accurate records and documentation related to exam sessions.

• Collaborate with team members to ensure seamless coordination and execution of the project.

• Address any challenges or issues that arise during virtual sessions with a calm and solution-focused approach.

• Uphold a high level of professionalism and effective communication in all interactions.

• Assist in preparing and organizing materials needed for the virtual exams. Requirements • Minimum of 1 year of experience in a customer service or administrative role.

• Proficiency in using Zoom and other virtual meeting platforms.

• Strong internet navigation skills and technical aptitude.

• Excellent verbal and written communication abilities.

• Ability to manage multiple tasks and maintain attention to detail.

• Detail-oriented approach and ability to interact effectively with diverse participants.

• Comfort working in a fast-paced, project-based environment. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .