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Location

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.

Job Description

Join our team and earn a free ski pass at Bretton Woods!!

*Now hiring for November 2025*

+ Free ski pass at Bretton Woods for new Associates and eligible household members.

+ Discounted lift tickets for friends and family

+ 25% off resort amenities including retail, food, spa, etc.

+ Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts

+ Free golf during the summer season

+ 401(k) Retirement Plan matching, pre-tax health savings, flexible spending accounts, tuition reimbursements, pet insurance, preferred access tickets, etc

+ Excellent training and professional development

+ Full-time positions eligible for full benefits package including Medical, Dental, Vision, telemedicine, EAP, ST & LT disability

+ Leadership development programs, diversity and inclusion programs, work life balance

+ Refer a friend and earn up to $500

Responsibilities

+ Hire, train and supervise team of ticket checkers who monitor RFID gate access and ensure that all guests have a valid ticket or season pass.

+ Generate weekly schedule of ticket checkers to provide coverage at all base area lifts for scanning and crowd control.

+ Monitor and maintain RFID gate functions.

+ Monitor ticket scans throughout the day to ensure consistency and effectiveness.

+ Work closely with ticketing department to ensure all tickets are scanning correctly and making the necessary adjustments when needed.

+ Supervise ticket checkers to ensure effective monitoring of gate access to prevent fraud.

+ Work with ticketing office to hot list/deactivate fraudulent tickets.

+ Provide support to ticket checkers during a difficult guest encounter.

+ Set up an incentive program for ticket checkers to find fraudulent use of tickets and passes.

Qualifications

+ Strong supervisory and managerial skills required.

+ Knowledge of computer programs like Microsoft Word and Excel. Ability to learn new computer programs to assist in scheduling and payroll like Kronos and On Track.

+ Strong guest service skills in order to effectively manage guest interactions during potential fraud encounters.

+ Strong communication skills presented with a positive and friendly manner.

+ Ability to create a team environment and maintain positive attitudes

+ Winter schedule - 5/6 days per week. Weekends required 45-50 hours a week

Job LocationsUS-NH-Bretton Woods

Posted Date2 days ago(8/1/2025 10:17 AM)

Requisition ID 2025-125694

# of Openings 1

Category (Portal Searching) Ski Resort Operations