• Network Operations Engineer

    SAIC (Beltsville, MD)


    Description

    This is an opening for a **Network Operations Engineer** to support a Department of State (DoS) Network Operation Division. This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out its U.S. foreign policy mission. The Network Operations Division provides enterprise operations and maintenance support primarily to the DoS’s international networks. SAIC’s program is named "Vanguard 2025" and is an IT consolidation consisting of the Department's domestic and foreign network switch, routers and WAN devices.

     

    Shift is 3:00pm-11:30pm, Sunday - Thursday. Role will start with at least 90 days onsite, but will eventually allow 2 days of telework.

    Description of Duties:

    + Evaluates, designs, documents, installs, implements, tests, and performs problem isolation and resolution, and monitors, tunes, sets standards and maintains a range of network components and systems within the LAN/WAN environments at DoS posts and offices.

    + Performs these functions across using COTS and GOTS tools to test/validate: physical media, Operating Systems, TCP protocol stacks, routing protocols, routed protocols and network hardware components primarily on Cisco devices.

    + Provides client consulting, and training on the best practices and use of the DoS networks, tools, and architectures.

    + Uses monitoring, performance analysis systems, network management software, and hardware management software to troubleshoot and isolate problems, gauge WAN and LAN performance and activity.

    + Devises solutions to operational problems within the capacity and operational limitations of installed equipment.

    + Provides internal consulting, technical guidance, information and support to other team within DoS such as: application developers, tools developers, management, and inter-division stake holders.

    Qualifications

    Required Education & Experience:

    + Bachelors and nine (9) years or more experience; Masters and seven (5) years or more experience ; May accept experience in lieu of degree.

    + IT network engineering support experience (Tier II, Tier III, Network infrastructure implementation and maintenance)

    + Expert experience in one or more of the following: Cisco Nexus, Cisco Catalyst switching, BGP/OSPF routing.

    + Experience supporting the government customers in secure environments, familiarity of NIPRNET and SIPRNET operating standards and applicable guidelines.

    + Demonstrably experience in troubleshooting of: Layer 1 – 4 of the TCP/IP model.

    + Experience evaluating packet capture.

    + Experienced with performing root cause analysis, risk identification, and risk mitigation

    + Knowledge of cabling standards, fiber optic and copper cable termination.

    + Experienced with network monitoring devices such as HP Openview, Nagios, Zenoss, NeuralStar or other similar monitoring tools.

    + Customer service focused

    Required Clearance:

    + US Citizenship

    + Ability to obtain and maintain Top Secret Clearance

    Desired Experience/Skills/Attributes:

    + Bachelor degree in a computer science/computer engineering related discipline

    + Experience working with ServiceNow ticketing system.

    + Familiarity with DoS network environments.

    + Active certifications: Cisco CCNP

    + Interpersonal skills including the ability to collaborate effectively, self-awareness, and excellent written and oral communications.

     

    Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

    REQNUMBER: 2508382

    SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability