"Alerted.org

Medical Assistant Manager

Job Details

Job Location

Long Island City , NY

Secondary Job Location(s)

Brooklyn, NY

Position Type

Full Time

Salary Range

$60000.00 - $75000.00 Salary

Travel Percentage

None

Job Shift

Any

Description

The Medical Assistant Manager – Dual Site is responsible for overseeing clinical and administrative operations across two healthcare facilities. This role ensures consistent quality of care, staff coordination, and regulatory compliance while fostering a collaborative and efficient work environment.

+ Staff Supervision & Scheduling

+ Manage and coordinate schedules for staff across both sites

+ Ensure adequate staffing coverage and adjust shifts as needed

+ Provide leadership, mentorship, and performance evaluations

+ Clinical Operations

+ Oversee patient flow and appointment scheduling to optimize efficiency

+ Ensure adherence to clinical protocols and safety standards

+ Support implementation of new procedures and technologies

+ Administrative Duties

+ Monitor inventory and order medical supplies for both locations

+ Handle billing, insurance claims, and resolve discrepancies

+ Maintain accurate medical records and ensure HIPAA compliance

+ Training & Development

+ Conduct onboarding and ongoing training for medical assistants

+ Promote professional development and continuing education

+ Implement best practices and process improvements

+ Compliance & Quality Assurance

+ Ensure both sites meet healthcare regulations and accreditation standards

+ Conduct audits and prepare reports on operational performance

+ Address patient feedback and implement service enhancements

+ Cross-Site Coordination

+ Serve as liaison between providers, staff, and administrative leadership

+ Standardize procedures and policies across both locations

+ Facilitate communication and collaboration between teams

Work Environment

+ Fast-paced outpatient or clinic settings

+ Requires flexibility in scheduling and travel between sites

Qualifications

+ Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)

+ 3–5 years of clinical experience; 1–2 years in a supervisory role

+ Strong knowledge of healthcare regulations, billing, and EMR systems

+ Excellent leadership, communication, and organizational skills

+ Ability to travel between sites and manage multi-location operations