• Sales Operations Analyst

    FocusKPI Inc. (San Francisco, CA)


    FocusKPI is looking for a Sales Operations Analyst to join one of our clients, a high-tech SaaS company.

     

    Our client's Customer Strategy & Operations (CSO) team sets and drives key business initiatives across the company. The team complement and support product, engineering, sales, and marketing teams across three critical areas: corporate and business unit strategy, business planning and sales operations, and business systems and tools development.

     

    Our client is looking for a motivated and detail-oriented (OPT: Associate) Sales Operations Analyst to join the dynamic team. This is a great opportunity for someone early in their career to gain hands-on experience in a fast-paced SaaS environment. You’ll play a key role in supporting our sales processes and systems, helping drive efficiency and accuracy across our operations.

     

    Work Location: Remote - anywhere in the US

     

    Duration: 12-month contract

     

    Pay Range: $28/hr to $37/hr

    Responsibilities:

    + Reporting and Analysis:

     

    - Build and maintain sales reports and dashboards to track key performance indicators

     

    - Monitor data quality and integrity across systems; identify and resolve discrepancies

    - Analyse sales performance and provide insights to inform decision making

    + Process Improvement:

     

    - Identify opportunities to streamline workflows and improve sales operations

    - Partner with IT and Sales to implement changes that enhance efficiency

    + Stakeholder Support:

     

    - Respond to ad hoc sales support requests, providing timely and practical solutions.

    - Collaborate with stakeholders to tailor reporting and share insights that support local and global sales efforts

    + System & Data Governance:

     

    - Ensure consistent and accurate data entry across Salesforce and related tools

     

    - Promote system adoption and adherence to data governance standards

    Qualifications:

    + Bachelor's degree in Business Administration, Marketing, Data Analytics, or a related field

    + 1-2 years of experience in sales operations, business analysis, or a related role, preferably within a SaaS environment

    + Proficiency in Salesforce CRM and familiarity with enterprise SaaS tools like Gong, ServiceNow etc

    + Conversational intelligence tooling experience a distinct advantage

    + Strong analytical and problem-solving skills, with the ability to interpret and present data from multiple sources

    + Excellent interpersonal, verbal, and written communication skills

    + Ability to manage multiple tasks and meet time-sensitive deadlines with a high degree of accuracy and attention to detail

    + Demonstrated proficiency with Excel and/or Google Sheets, including pivot tables and VLOOKUP functions

     

    Thank you!

     

    FocusKPI Hiring Team

     

    Founded in 2010, FocusKPI, Inc. (FocusKPI) is a data science and technology firm specializing in predictive analytics practice and methodologies. FocusKPI is a US company headquartered in Silicon Valley, California, with an East Coast office in Boston, Massachusetts.

     

    NOTICE: Please be aware of fraudulent emails regarding job postings, job offers and fake checks. FocusKPI's recruiting team will strictly reach out via @focuskpi.com email domain. If you have received fraudulent emails now or in the past, please report it to https://reportfraud.ftc.gov/ . The domain @focuskpijobs.com is fraudulent and not related to FocusKPI. Please do not not reply or communicate to anyone with @focuskpijobs.com.

     

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