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RN TRAINER/SUPERVISOR

Dunkirk, NY (http://maps.google.com/maps?q=17+W.+Courtney+St.+Dunkirk+NY+USA+14048)

Description

Position Data:

Title: RN Trainer/Supervisor

Grade: 10 Exempt

Reports to: Health and Family Services Director

Basic Function or Position Summary:

Responsible for planning, developing, and implementing all Home Care training

programs, and utilizing the NYS approved Home Care Core Curriculum for training

personal care aides. Responsible for research, development, and the coordination of

regular in-service education for all Home Care staff. Provides direct supervision of all

patient services personnel and coordinates patient care services. Supports and carries out

the Home Care Program’s policies and procedures.

Pay Rate is $33.77 per hour

Security Clearance

Level 1 V,A,C,R

Requirements

Position Responsibilities and Specific Duties:

• Provides supervision and evaluation of Home Care workers according to

requirements for contracting agencies and DOH regulations.

• Provides on the job training when needed and provides in home joint orientation to

new personnel assigned to a case.

• Maintains accurate patient files.

• Maintains up to date employee health records and personnel files.

• Performs initial admission assessment of new referrals, and opens the case, if deemed

appropriate for home care to be provided.

• Completes mobile intake.

• Works in cooperation with the scheduler to assign appropriate staff to the patient

receiving home care services.

• Reviews all patient care plans with home care workers to assure appropriateness and

their ability to provide the services required. When appropriate, provides case

management and obtains physicians orders to develop a plan of care to meet the needs

of the patient. Review this plan every 6 months or sooner if necessary.

• Reviews all complaints that are filed and provides follow up for resolution to

patient’s satisfaction.

• Documents and monitors all accident/incident reports, provides further investigation.

• Facilitates quarterly QI meetings.

• Maintains liaison with caseworkers, patients, families, and staff.

• Maintain aid certifications in NYS DOH database.

• Obtain and maintain aid certifications for NYS core curriculum.

• Provides on-call coverage.

• Promotes agency mission.

• Job performance incorporates integrated service delivery model while performing

self-sufficiency.

• Participates in committee structures, planning, policy development, and volunteerism.

• Provides and participates in cross training as needed within the division and COI.

• Coordinates certification training for personal care aides on an as needed basis.

• Administers equivalency testing, including written skills and demonstration of skills.

• Maintains current knowledge of and assures regulatory and procedural compliance.

• Assists with recruitment and hiring of new aides.

• Interviews new applicants and recommends appropriate candidates.

• Class preparation, researching current changes in regulations.

• Administers the NYS Home Care Core curriculum as required by DOH.

• Includes 40 hours of classroom training, skills training, hands on experience,

DDHCW training (A Better Answer), and administers final exam.

• Provides on the job training.

• Schedules in services countywide and coordinates their presentation.

• Works in cooperation with the Health and Family Services Director to develop, plan,

and implement new training programs.

• Works with internal and external partners to provide Health Care Consulting services.

• Works with team on PR and recruitment strategies; community relations.

• Develops and keeps procedures and protocols current; implements designated

management systems.

• Assists with providing and developing training and orientation for service area staff.

• Promotes agency wide integrated service delivery strategies.

• Participates in designated Coalitions.

• Fosters positive relationships with peers, funders, licensors, staff, subcontractors and

community partners.

• Monitors identified service area budgets; assists Supervisor to develop new or

renewed budgets.

• Facilitates and participates in meetings as designated.

• Fosters ongoing, integrated, comprehensive service delivery model with other COI

services.

• Coordinates designated functions of the MOU and MOA process.

• Facilitates standardization of systems and processes within service area and division.

• Utilizes CAPSYS, data, and other tracking and measurement tools to monitor staff

performance and service area outcomes; drive improvement and response to need in

service area.

• Promotes positive agency, division, and service area image.

• Other duties as assigned by supervisor.

Key Working Relationships:

A. Internal: Health and Family Services Director, Health and Family Services

Administrative Assistant, Home Care Clerk Scheduler, PCA I’s, and PCA II’s

B. External: Community Agencies, In-Service presenters, Patients and Family

Members, QI Committee Members, Contracting agencies and Case Managers,

Physicians, Nurses, Social Workers, and Discharge Planners.

Supervisory Scope:

A. Number of staff supervised: 10-25

B. Titles supervised: PCA I, PCA II, HHA’s, Home Care Clerk Scheduler

Organizational Responsibilities:

• Adheres to all policies and procedures.

• Attends appropriate in-services/trainings.

• Attends all required meetings.

• Data collection, analysis & reporting as required.

• Participation in all management systems and functions internally and externally

• Participates in organizational committee structures as appropriate.

Physical

• Ability to lift up to and including 25-50 pounds of physical effort.

Knowledge, Skills Required:

• Bachelor's degree in nursing required.

• Current NYS license for Registered Professional Nurse – DOH fingerprinting already

completed for licensure.

• Two years’ experience working with patients; three years preferred.

• Two years’ supervisory experience required; three years preferred.

• Ability to provide leadership and supervision.

• Demonstrate writing and organizational skills.

• Ability to develop a training plan based on the Home Care Core Curriculum.

• Ability to problem solve; advocate and provide outcomes for the patients.

• Customer service skills.

• Basic computer skills.

Special Requirements, if any:

• Must be able to provide consistent even tempered customer service at all times.

• Valid Driver’s license

• Reliable transportation

• Ability to travel throughout the county.

• Works compassionately with a diverse population.

• Experience navigating community programs.