• Manager, Systems Engineering

    Boston College (Chestnut Hill, MA)


    Boston College Introduction

     

    Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional students. Ranked 35 among national universities, Boston College has 888 full-time and 1,281 FTE faculty, 2,711 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.5 billion.

    Job Description

    The **Manager, Systems Engineering** oversees a group of DevOps System Administrators and leads efforts to modernize infrastructure delivery and operations by working closely with system administrators and software developers to automate processes and improve operational efficiency. Responsible for designing, implementing, and overseeing automation frameworks for deployment, configuration management, monitoring, and infrastructure as code in hybrid cloud computing environments.

     

    Work closely with system administrators and others to automate server provisioning, patching, and maintenance tasks; implement CI/CD pipelines and automation tools; manage infrastructure using tools like Terraform and Ansible; and monitor system performance while automating recovery procedures. Manages workloads across hybrid cloud environments and integrates on-premises systems with public cloud platforms, all while driving best practices in automation, reliability, and security.

     

    Ensure that the team collaborates with other groups to conduct performance testing for their systems, build comprehensive observability dashboards, and enhance system reporting capabilities across the organization.

    Technical Competencies:

    + Identify and articulate organizational trends and potential opportunities from an overall operational perspective.

    + Create proactive solutions and changes to optimize these opportunities.

    + Ability to effectively identify and prioritize initiatives and present supporting data.

    + Experience managing and mentoring staff, including their professional development.

    + Knowledge of fiscal management and forecasting.

    + Demonstrated experience in advising and influencing senior management.

    + Ability to interact with technical, academic and business staff.

    + Excellent written and interpersonal communication skills.

    + Experienced in vendor and contract negotiations.

     

    Full-Time Equivalent Hiring Range: $134,150 to $167,700; salary commensurate with relevant experience.

     

    This position offers a hybrid work schedule at the discretion of management (NOT a fully remote option).

    Requirements

    + Bachelor's degree in information technology, computer science or related field.

    + Minimum of five years of hands-on experience in DevOps tooling and system automation with at least three years of leading a technical group.

    + Demonstrated experience managing infrastructure as code in both on-premises and public cloud environments.

    + Solid background in Linux/Unix systems administration with a focus on reliability and automation.

    + Strong understanding of DevOps principles.

    + Proficient in scripting languages such as Bash (including YAML and JSON manipulation), Ansible, and Python to support automation and configuration tasks.

    + Working knowledge of compiled or functional programming languages such as Java.

    + Extensive CI/CD experience encompassing source control, build automation, testing, and deployment using standard DevOps tools such as Jira, Bamboo, Git (Bitbucket, GitHub, GitLab), and Artifactory.

    + Familiarity with Site Reliability Engineering (SRE) principles and practices.

    + Strong understanding of monitoring and observability platforms, with experience implementing dashboards and alerts to support system health and performance.

    + Fluent in containerization using Docker and experienced with orchestration platforms such as Kubernetes.

    + Able to perform technical deep-dives across operating systems, application performance, databases, networking, storage, and load balancing.

    + Knowledge of IT service management best practices, including change management and incident response in production environments.

    + Committed to staying current with emerging technologies and continuously expanding expertise in modern infrastructure and DevOps practices

     

    Closing Statement

    Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:

    + Tuition remission for Employees

    + Tuition remission for Spouses and Children who meet eligibility requirements

    + Generous Medical, Dental, and Vision Insurance

    + Low-Cost Life Insurance

    + Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans

    + Paid Holidays Annually

    + Generous Sick and Vacation Pay

    + Additional benefits can be found on https://www.bc.edu/employeehandbook

     

    Boston College conducts pre-employment background checks as part of the hiring process.

     

    Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination .