• Behavioral Science, Specialist

    Vanguard (Malvern, PA)


    In this role, you will plan, execute, and analyze research that explores the behaviors and motivations of clients, applying behavioral science principles to business initiatives. You will help identify high-priority business research questions and report findings to leaders throughout the end-to-end research process.

    Core Responsibilities

    + Consult with business stakeholders to identify business objectives and determine primary and secondary research methods to answer business questions. Document research questions and success measures.

    + Perform contextual analysis to understand behavioral and psychological drivers of client behavior.

    + Develop well informed hypotheses based on academic findings, internal research, and observed investor behavior.

    + Develop and execute research plans to test hypotheses, including experiments to measure impact of behavioral science interventions. Collaborate with business partners as needed on the development and execution.

    + Participate in, inform, and/or execute the design and statistical analysis of structured research based on social science theory and human decision-making principles. Develop research approaches and manage project timelines, stakeholders, scope, and deliverables.

    + Analyze and interpret research results for statistical significance and form recommendations for product, experience, communication, and/or program changes to influence client behavior and outcomes.

    + Prepare and deliver presentations on insights and recommended business actions. Communicate complex analytical findings and implications to business partners.

    + Participate in special projects and perform other duties as assigned.

    Qualifications

    + Undergraduate degree or equivalent combination of training and experience.

    + Minimum of five years related work experience.

    + Advanced degree in social sciences focused on the study of decision making such as psychology, economics, sociology, public policy, judgement and decision making, or similar is required.

    + Demonstrated expertise in mixed-methods research (e.g., surveys, lab and field experimentation) and analysis.

     

    Special Factors

     

    Sponsorship

     

    Vanguard is offering visa sponsorship for this position.

     

    About Vanguard

     

    At Vanguard, we don't just have a mission—we're on a mission.

     

    To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

     

    How We Work

     

    Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.