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Job Description Summary:

The Medical Education Business Specialist represents OhioHealth Graduate Medical Education (GME) when interacting with residents, fellows, internal customers, guests, and vendors. This person should be articulate, forward thinking, be able to anticipate needs, problem solve quickly and accurately. As an integral part of the GME Team, this person will perform a multitude of duties to help the department effectively serve the strategic goals and strengthen the performance of OhioHealth graduate and undergraduate learners.

The Medical Education Business Specialist provides technical and operational expertise promoting system strategies and priorities.

Responsibilities And Duties:

The Medical Education Business Specialist operates independently within the scope of their role. The Business Specialist supports the daily operation of the Medical Education office and its stakeholders.

Duties include but are not limited to:

Fiscal Support: Accurate and timely processing of purchase orders, travel and expense reports, mileage, cash advance for travel for residents, faculty, and staff, working as appropriate with Accounts Payable, Procurement and other fiscal offices, and using enterprise software systems such as Workday. Manage resident housing needs including negotiating rate agreements, working with contract department and processing monthly purchase orders. Process RFE’s for Foundation expenses.

Project Support: Lead or assist projects as required including content for website, recruitment and orientation materials; use logic and reasoning to identify alternative solutions, conclusions, or approaches to problems.

Document Management: Organize and retrieve information for training verifications, shadowing, and rotation requests in a timely manner; securely manage confidential information in all forms; follow OhioHealth records retention policies.

Meeting Preparation and Management: Create and manage agendas and meeting invitations; coordinate and order catering; gather / disseminate meeting materials; make audio visual arrangements. Support medical student orientation and rotation meetings.

Service Delivery: Anticipate DME’s needs and prepare accordingly; interact with customers, peers and OhioHealth associates; onboard new staff to department, balance autonomy with teamwork, particularly when supporting multiple projects.

Communication Delivery and Management: Review, organize and prioritize Medical Education department email in a timely manner, appropriately greet callers; receive and screen calls; manage and delegate information requests; prepare correspondence using MS Office programs or other software.

Calendar Management: Complex calendar management for Director of Medical Education including scheduling, time management, organization and prioritization of appointments and meetings such as Program Director meeting, GMEC, physician recruiting interviews and hospital administration senior leadership meetings. Manage weekly in-office schedule and conference center room schedules.

Access Control: Request and monitor badge and IS access for medical students, rotating residents, staff, and faculty. Collaborate with Pharmacy to provision temporary DEA accounts as needed.

General Office Support: Answering phones and directing calls as needed, greeting / receiving visitors, ordering supplies, nutrition services products, submitting print shop requests, managing maintenance and repair of work area including copier / printers, office equipment, kitchen / breakroom organization and clean up / call room monitoring, vendor coordination, mail distribution etc.

Minimum Qualifications:

High School or GED (Required)

Additional Job Description:

+ Superior organizational skills and attention to detail

+ Excellent communication and interpersonal skills (written and verbal); ability to problem solve and exercise diplomacy in handling situations of a sensitive and/or confidential nature

+ Proven ability to work collaboratively as a member of a team

+ High degree of initiative, independent judgment, decision making and critical thinking

+ Adept at prioritizing responsibilities independently and meeting deadlines

+ Intermediate level or higher proficiency in Microsoft Office

+ Competent in building and maintaining collaborative relationships with a variety of stakeholders

+ Ability and willingness to meet strict timelines and thrive in a fast-paced work environment

+ Ability to accept and incorporate feedback

+ Confidentiality and Discretion

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Medical Education

Join us!

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment