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Who We Are For over thirty years, SAM has built a reputation as a trusted, knowledgeable, and innovative partner. Our licensed professionals transform petabytes of complex spatial data into intelligent insights in a holistic Managed Geospatial Services™ (MGS™) framework. As North America's premiere MGS™ company, SAM provides practical, precise, and high-fidelity solutions designed to enhance decision-making, mitigate risks, achieve strategic objectives, and drive costs out of our client's business. Our vision is to advance spatial data acquisition, improve analysis capabilities, and develop predictive analytics to redefine and transform how infrastructure assets are developed and managed throughout their lifecycles. Your Impact at SAM The Senior Systems Administrator will be a member of the IT team and will be focused on the day to day operation and maintenance of SAM servers, applications and data presentation. Provide technical support and consultation for the server environment to IT staff, business analysts, vendors and users as necessary Plan, implement and maintain the server and storage environment Schedule installs and upgrades in accordance with established IT policies and procedures Monitor and tune the systems to achieve optimum performance levels including providing input for capacity planning and long term strategic planning Conduct routine hardware and software audits of servers and storage to ensure compliance with established IT standards, policies and configuration guidelines Instruct and help develop less experienced Server Administrators and other technical staff where appropriate On a scheduled basis, provide 24x7 on-call support for break/fix issues, respond according to established on-call procedures Monitor incident, change and problem SLA metrics Assume responsibility for projects and provide direction and feedback for team members through successful completion Perform other tasks as assigned to help accomplish the Company’s strategic goals What You Bring to SAM Bachelor’s degree in Computer Science/Technology or job experience related equivalence 6 to 8 years’ experience in managing servers and storage with demonstrated experience in maintaining systems in a secure data center environment Successful as a key contributor in at least 5 large projects Large projects are defined as having more than 5 participants or a budget of over $250k or a timeline of 4 months or longer Personally responsible for the build, implementation and maintenance of over 75 servers Experience with Windows and Linux operating systems Experience with VMware, KVM or HyperV virtualization platforms Personally responsible for the build, implementation and maintenance of over 100 terabytes of storage Experience with either iSCSI, FCoE or Fiber Channel storage area network technologies MCSE preferred Virtualization certification preferred ITIL foundations certification preferred Any other technology certifications a plus Must currently reside in the Austin, Texas area Our Perks Health and Wellness Benefits: BlueCross BlueShield health insurance coverage begins the month after your hire date, Free Vision + Dental plans for employees, company-paid premiums for Long-term disability/Life Insurance (with HSA + FSA plans), SAM Cares program focused on holistic well-being Financial Benefits: Employee Referral Rewards Program of $1K, $2,500 or $5K, Access to Ramsey Smart Dollar to support financial goals and retire with confidence, Fidelity retirement plans with a 5% company match, tuition reimbursement, optional cellphone stipend Work-Life Balance: Paid time off including vacation/sick/holidays, parental leave to support families Professional Development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career Check-Ins, SAM WINS - our initiative for women-focused leadership and development, Milestone Anniversary Recognition, SAMbassador mentorship program Perks and Discounts: Access to “Perks at Work” for discounts on wellness + travel + leisure and everyday purchases, company-sponsored events, free office snacks Culture and Awards/Achievements: SAM Named 2023 Top Workplace USA for Second Consecutive Year; 2023 SAM Ranks No. 88 on ENR Top 500 Design Firms EEO SAM is an EOE/Affirmative Action Employer M/F/D/V. SAM also participates in the federal E-Verify Program.