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Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our investment in the future needs those with an eye on the bottom line. Our Billing & Credit team works behind the scenes, dedicated to ensuring a seamless experience for millions of customers across all our brands while efficiently addressing any billing concerns.

Job Duties and Responsibilities

Key Responsibilities:

+ Manage end-to-end lifecycle of billing promotions, including intake, validation, implementation, and post-launch support

+ Serve as the primary liaison between cross-functional teams (Billing, CXO, Product, Marketing, and Technology) to ensure accurate and timely execution of promotional offers

+ Monitor promotion performance and customer impact, identifying trends, inconsistencies, and opportunities through detailed data analysis

+ Develop and maintain dashboards, reports, and presentations to support decision-making and provide visibility to key stakeholders

+ Coordinate small to mid-size projects related to billing initiatives, ensuring timelines, requirements, and deliverables are met

+ Contribute to process improvement efforts, documentation, and best practices around promotions management and billing accuracy

+ Support issue resolution by conducting root cause analysis and collaborating with internal teams to implement corrective actions

+ Maintain a strong understanding of billing systems, policies, and compliance standards related to promotional activity

This hybrid role is ideal for someone who thrives in a detail-oriented, collaborative environment and is eager to grow their project and analytical skills while making a measurable impact on billing strategy and customer experience.

Skills, Experience and Requirements

Education and Experience:

+ Bachelor's Degree or equivalent from four-year College or technical school, preferably in Accounting, Business Administration, Economics, Finance, Mathematics or Statistics

+ 2+ years of related experience, or equivalent combination of education and experience

+ Experience in Customer Billing and/or Release Management preferred

Skills and Qualifications:

+ Advanced knowledge of Microsoft Excel, including the ability to create and work with Pivot Tables, SUMIF, VLOOKUP functions, and exposure to Macro

+ Experience with SQL or Microsoft Access is a plus

+ Proficiency with Microsoft Office Applications (Outlook, Word, PowerPoint) and Google suite

+ Ability to read, analyze, and interpret common metrics used to measure and monitor operational performance, define problems, collect data, establish facts, draw valid conclusions, and provide clear and concise communication with a wide audience of internal departments

Visa sponsorship not available for this role

_Candidates must be willing to participate in at least one in-person on-site interview._

Salary Ranges

Compensation: $63,150.00/Year - $75,000.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law.

At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.