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Enrollment Manager (HEA)

POSITION DETAILS

New York City College of Technology of the City University of New York (CUNY), a comprehensive college in downtown Brooklyn offering associate and baccalaureate degrees, invites applications for an Enrollment Manager.

Reporting to the Director of Student Academic Systems Integration (SASI), the Enrollment Manager provides critical support for the planning, coordination, and maintenance of student enrollment systems and academic scheduling processes. The Enrollment Manager assists the director in implementing and maintaining institutional tools such as the Master Course File (MCF), Coursedog, and SLATE, ensuring alignment with policies that promote student retention and timely graduation.

The Enrollment Manager’s responsibilities will include but not be limited to:

+ Manage the strategic oversight and operational leadership of the Master Course File (MCF) Team, ensuring timely and accurate updates to the Course Catalog and semester course schedules.

+ Leverage technology to enhance the efficiency and accuracy of enrollment-related systems, including student information systems (SIS), Coursedog, and SLATE.

+ Supervise course scheduling, registration trends, and room utilization to support data- informed decision-making within Enrollment Management.

+ Collaborate with Academic Affairs to support curriculum maintenance, course planning, and scheduling processes that directly impact student success.

+ Oversee the revision and publication of the course catalog, ensuring alignment with approved academic policies and programs as reflected in University Reports and degree program updates.

+ In collaboration with the director, develop, implement, and refine best practices and process improvements for the MCF and Coursedog systems in support of institutional objectives.

+ Facilitate training sessions for department schedulers, faculty advisors, and staff to ensure effective use of Coursedog and related tools.

+ Serve as a liaison to CUNY Central and City Tech for all Coursedog-related matters, advocating for system enhancements and resolving issues as they arise.

+ Provide local access to Coursedog and provide responsive support to end users across the campus community.

+ Manage the development of best operational practices and process improvements related to enrollment related systems.

+ Performs additional duties and special projects as assigned in support of the department and the Division of Enrollment Management.

QUALIFICATIONS

MINIMUM QUALIFICATIONS

Bachelor's Degree and six years' related experience required.

PREFERRED QUALIFICATIONS

+ A functional knowledge of CUNYfirst, DegreeWorks, FACTS, and the flow of data from one system to another.

+ Demonstrated proficiency in data management and reporting, with strong analytical and critical thinking skills.

+ Ability to interpret and effectively communicate policies and procedures to students, faculty members, administration and other stakeholders.

+ Excellent organizational, communication, and collaborative skills.

+ Demonstrated ability to present to large and/or small groups.

+ Strong interpersonal skills, with the ability to engage and collaborate with individuals at all organizational levels and across diverse populations.

+ Ability to manage multiple priorities and projects simultaneously while meeting established deadlines.

+ Skilled in handling sensitive matters with discretion, tact, and diplomacy, especially when working with diverse groups or navigating complex issues.

CUNY TITLE OVERVIEW

Manages a College Enrollment function or unit.

- Oversees daily office activities and staff development to ensure efficient and effective enrollment operations

- Assists senior management in developing plans, implementing initiatives and assessing performance

- Recommends and implements improvements to schedules, policies and procedures to advance unit effectiveness

- Serves as resource expert on enrollment practices to resolve complex student issues, and assists students with special circumstances in receiving support

- Plans and executes workshops, orientation sessions, and events to acquaint students with enrollment processes

- Reviews and approves content for print and on-line enrollment materials

- Prepares analytical and statistical reports for management

- May manage professional and/or clerical staff as well as department budget

- Performs related duties as assigned.

Job Title Name: Enrollment Manager

CUNY TITLE

Higher Education Associate

FLSA

Exempt

COMPENSATION AND BENEFITS

$95,879 - $110,394. Salary will be commensurate with education and experience.

CUNY is in the process of implementing salary schedule increases.** **Once implemented, salaries of eligible employees will be adjusted by 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates should provide a resume and cover letter.

CLOSING DATE

Open until filled, with review of resumes to begin on or before September 02, 2025.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30828

Location

NYC College of Technology