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Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a talented and motivated individual to join our team as the Head of Talent Acquisition Operations.

In this role, you will be the architect of a high-performing, data-driven, and future-ready TA infrastructure. Reporting to the Head of Talent Acquisition, you will lead the transformation of TA operations by optimizing systems, streamlining processes, and enabling scalable, tech-forward recruiting practices. This role is ideal for a strategic thinker with a passion for operational excellence, digital innovation, and continuous improvement.

You are

A strategic operator and systems thinker who thrives on solving complex problems, driving efficiency, and enabling high-impact talent strategies. You bring a strong technical foundation, a passion for evolving processes, and a commitment to building capability across teams.

You will:

+ Lead the evolution of TA Operations through automation, system optimization, and process redesign

+ Architect and evolve workflows that enhance recruiter productivity and candidate experience

+ Drive Workday Recruiting optimization in partnership with HRIS, ensuring seamless integration and usability

+ Develop and implement training programs to upskill recruiting coordinators and ensure adoption of best practices

+ Design and maintain dashboards that deliver real-time insights into recruiting performance, pipeline health, and operational KPIs

+ Audit and enhance data integrity across all TA systems to support accurate reporting and compliance

+ Own vendor strategy for TA technologies, including evaluation, implementation, and performance management

+ Champion compliance with EEOC, OFCCP, AAP, and CPRA regulations through proactive governance and documentation

+ Lead cross-functional collaboration with Legal, HR Ops, IT, Marketing, and Procurement to align TA operations with enterprise goals

+ Manage the TA budget with a focus on ROI, cost-efficiency, and strategic investment

+ Launch and analyze stakeholder satisfaction surveys to inform continuous improvement

+ Maintain and evolve TA content on internal platforms to ensure clarity, consistency, and accessibility

+ Lead strategic initiatives and special projects that elevate the TA function and support enterprise talent goals

You have:

+ 10+ years of progressive experience in Human Resources, with 3+ years in TA or HR operations as a people leader

+ Proven success in transforming recruiting operations through systems, process, and people

+ Expertise in Workday Recruiting and other ATS/HR tech platforms

+ Strong vendor management and contract negotiation skills

+ Deep understanding of compliance frameworks (EEOC, AAP, OFCCP, CPRA)

+ Experience building and leading high-performing operations teams

+ Exceptional analytical, communication, and change management skills

+ A proactive, solutions-oriented mindset with a passion for continuous improvement

Location:

+ Hybrid role - 3 days in office, 2 days WFH. Location: Hudson Yards, NYC; Bethlehem, PA; Holmdel, NJ; Pittsfield, MA; Boston MA or Stamford, CT.

Salary Range:

$129,500.00 - $212,750.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] .

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .