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Job Description

This is a fully remote position

Position Overview

Do you want to lead the learning initiatives that empower our people and transform lives? Mosaic is seeking a visionary Director of Learning to shape the future of our service delivery. Mosaic is seeking a Director of Learning to shape and drive innovative training solutions that enhance service quality across our organization. This is more than a job-it’s a chance to make a pivotal impact. You will elevate learning outcomes by designing innovative curriculum and operation strategies, all while grounding your work in modern methodologies and adult learning theory.

Strategic Learning Leadership

+ Serve as a trusted strategic partner, bridging the gap between business needs and learning outcomes to drive organizational success

+ Design and lead learning strategies using adult learning principles and spaced learning

+ Develop and evaluate onboarding processes for service line-specific content

+ Lead learning integration efforts for newly acquired organizations, identifying and addressing gaps in training

Learning Design & Development

+ Create diverse instructional materials (online, virtual, classroom) to meet organizational needs

+ Apply instructional design methodologies to support knowledge transfer and skill development

+ Maintain current knowledge of learning trends, methodologies, and technologies

+ Continuously improve training programs through needs assessments and learner feedback

Project & Program Management

+ Oversee learning deliverables ensuring timelines, budgets, and cross-functional dependencies are met

+ Coordinate with IT and enterprise project teams to maintain alignment

+ Implement organizational change management frameworks in collaboration with stakeholders

+ Develop and monitor ROI metrics and success measures for training initiatives

Team Leadership & Coaching

+ Build, mentor, and empower a high-performing learning team. You’ll coach team members to enhance their engagement and performance, fostering a culture that embodies Mosaic’s values.

+ Foster a team culture aligned with Mosaic’s values and leadership practices

+ Provide ongoing feedback and professional development opportunities for direct reports

Onboarding & Operational Support

+ Manage onboarding for service lines to ensure smooth integration of new employees

+ Ensure comprehensive training resources and support are available to new team members

+ Crosswalk and align training processes with operational and regulatory requirements

Our Mission. Your Purpose

At Mosaic, we believe in empowering people—with purpose, with heart, and with grit. As a key member of our Learning & Development team, you’ll contribute to a values-driven culture that embraces belonging , connection , faithfulness , and grit .

Ready to lead learning that transforms lives?

Commitment to Mosaic Values:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

Requirements

What You Bring

+ 5+ years in a leadership role and 5+ years as a trainer/facilitator

+ Bachelor’s in Learning, Education, Design, or a related field (preferred)

+ Expertise in adult learning, curriculum design, and spaced/blended learning

+ Strong communication, relationship-building, and project management skills

+ Ability to think critically and solve complex problems

+ Willingness to travel up to 30%