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Department/Unit:

Chief Operations Office

Work Shift:

Day (United States of America)

Salary Range:

$78,773.63 - $122,099.12

The Sr. Change Management Specialist will navigate the full life cycle of change management: identify the change, develop, and then support the change throughout the AMHS. This will include methods to adapt and make changes in the form of new structures, policies or processes that promote efficiencies, better use of technology and effective use of personnel. The Sr. Change Management Specialist will promote "directed change" that results in the transformation of the organization into a streamlined and adaptive organizational structure. The Specialist may work collaboratively with department leaders, project leaders, and vendors to integrate the change management approach and plan into each initiatives’ program structure and overall project plan. This position reports directly to the AVP of Organizational Development and may include some staff supervisory responsibilities.

Requirements:

+ ​Ability to clearly articulate to organizational leadership how current and future information management applications and systems can be exploited for the benefits of the organization

+ Comprehensive knowledge of business management principles, procedures, and systems.

+ Experience in organizational development, project management, and change management principles and methods.

+ Ability to establish work with others, listen, and help motivate and influence others to move to a common goal.

+ Excellent analytical and problem-solving skills to solve complex issues

+ Ability of effectively deal with stakeholders

+ Possesses strong communication skills: both written and verbal

+ Ability to provide concise written communication and summaries.

+ Provide timely and responsive communication

+ Excellent active listening skills

+ Excellent coaching and mentoring skills

+ Proficiency in the use of LEAN methodology to foster change.

+ Ability to communicate to all audience levels. Must be a team player and able to work collaboratively with and through others to achieve organizational goals.

+ Able to work both autonomously and collaboratively with members of the organization to achieve strategic initiatives.

+ Ability to research evidence-based practices and translate into operational business practices.

+ Proficiency in use of Microsoft Products: Word, Excel, Teams, SharePoint, PowerPoint. Proficiency in Qualtrics and other survey tools preferred.

+ Knowledge of and ability to manage learning management systems

+ Adept in the use of advanced tools and software, such as project management software, to manage change processes.

+ Ability to analyze, translate and communicate data to members of the organization and project team

+ Ability to organize and create planning strategy for ‘managing the change’ in an organization.

+ Ensures changes are accomplished on time and with fiscal prudence

Qualifications:

+ Bachelor’s degree in business, human resources or a healthcare related field.

+ Master’s degree in business, human resources, or healthcare related field, preferred

+ Certification in Change Management, preferred

+ 5-7 years of healthcare project management experience on large scale projects, prioritizing competing priorities, coordinating multiple activities and managing vendors and stake holders required and

+ 5-7 years of progressive experience in a complex healthcare system within a complex information management environment required and

+ 4-6 years of experience leading groups, overseeing healthcare organizational change and process improvement required.

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.