• Member Services Representative (Oklahoma Only)

    Adecco US, Inc. (Cumberland, RI)


    Member Services Representative– Medicare Part D Enrollment

     

    Training: 4–6 weeks, M–F, 8 AM–5 PM CST (attendance required)

     

    Pay Rate: $18 - $18.41/HR (Hourly wage may depend upon experience, education, geographic location and other factors.)

     

    Potential for FTE Conversion

    Overview:

    We’re seeking a highly organized and detail-oriented Coordinator III to provide administrative, analytical, and communication support to the Merchandising Team while serving as a Subject Matter Expert in Medicare Part D enrollment. This role combines front-line customer service with compliance expertise in a high-volume environment.

    Responsibilities:

    + Provide administrative support to VP and Sr. Director (calendar management, meeting coordination, travel arrangements, budget tracking, and material preparation)

    + Run daily, seasonal, and vendor reports; analyze market data; support strategic decision-making

    + Prepare presentations and communications for cross-functional teams and external partners

    + Serve as SME on CMS guidelines for Medicare Part D enrollment and ensure compliance standards are met

    + Handle inbound calls (no sales) from members, providers, and prospective members regarding benefits, pharmacy services, and provider listings

    Requirements:

    + Must reside in Oklahoma with reliable, hardwired internet (minimum 25 Mbps download / 3 Mbps upload)

    + 3+ years’ experience with CMS Medicare Part D guidelines or similar regulatory environment

    + Heathcare insurance and call center experience preferred

    + Strong communication, organizational, and decision-making skills

    + High school diploma or GED required; Bachelor’s degree preferred

     

    Click on **_apply now_** for instant consideration!

     

    Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

     

    **Pay Details:** $18.00 to $18.41 per day

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.