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ABOUT THIS POSITION

The RFP Analyst will own and coordinate the creation of accurate, compelling, and client-focused responses to RFPs, RFIs, and RFQs. This role blends project management, technology skills, and strong writing/editing abilities to ensure timely, high-quality submissions that support revenue growth in the software technology space.

The role is highly cross-functional, requiring coordination across multiple departments and job levels, with a focus on leveraging AI and emerging technologies to drive efficiency. The successful candidate will bring direct experience from a SaaS/software technology company and be adept at translating technical solutions into persuasive, client-ready messaging.

WHAT YOU'LL DO

+ **RFP & Proposal Management**

+ Lead and coordinate the end-to-end lifecycle of RFP, RFI, and RFQ responses — from intake and requirements analysis through to final delivery.

+ Manage timelines, deliverables, and stakeholder communications to ensure on-time, high-quality submissions.

+ Ensure all proposals align with corporate branding, tone, and messaging guidelines.

+ Facilitate review cycles and secure necessary approvals before submission. **Content Development & Optimization**

+ Collaborate with subject matter experts to gather accurate and compelling technical, product, and compliance information.

+ Write, edit, and format responses to clearly address client requirements while differentiating our solutions.

+ Maintain and update the proposal content library, ensuring content is current, searchable, and compliant.

+ Leverage AI tools and other automation technology to improve content quality, speed, and consistency. **Technology & Process Improvement**

+ Assist in the build, configuration, and adoption of proposal management solutions such as Loopio, Responsive, or Qvidian.

+ Identify and implement process enhancements to increase efficiency, content reuse, and team productivity.

+ Monitor and manage content record creation and maintenance, ensuring data integrity and accessibility. **Collaboration & Cross-Functional Coordination**

+ Serve as the central project manager for assigned proposals, coordinating efforts across multiple departments and job levels.

+ Partner with Sales, Solution Strategists, Product Marketing, Product Management, Security, and Legal to ensure responses meet client and compliance requirements.

+ Coordinate with internal teams and external vendors for final production and delivery of proposals, including hardcopy binders when required.

WHAT YOU'LL NEED

+ **What You’ll Need**

+ Bachelor’s degree in Communications, English, Marketing, Business Administration, or related field.

+ 2+ years’ experience in proposal management, marketing writing, or related role.

+ Direct experience working in a SaaS/software technology company (B2B preferred).

+ Technical Skills: Advanced proficiency in MS Office 365, Salesforce, Adobe Acrobat/Writer, and at least one RFP management solution such as Loopio, Responsive, or Qvidian. Must be able to demonstrate proficiency during the interview process.

+ Proven experience using AI tools and automation to optimize content creation, automate workflows, or analyze proposal data.

+ Strong editing, writing, and organizational abilities. **Skills Overview**

+ MS Office 365

+ Salesforce CRM

+ Adobe Writer

+ Loopio/Responsive/Qvidian

+ Proposal management

+ Content curation

+ Writing/editing

+ Deadline management

+ Stakeholder collaboration

+ Database management

+ Branding compliance

+ Process improvement

+ Problem solving

+ Project coordination

+ Cross-functional management

+ Timeline management

+ AI tool proficiency

+ Tech innovation

+ Curiosity

+ Efficiency focus

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar (https://twitter.com/Waystar) on Twitter.

WAYSTAR PERKS

+ Competitive total rewards (base salary + bonus, if applicable)

+ Customizable benefits package (3 medical plans with Health Saving Account company match)

+ We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays

+ Paid parental leave (including maternity + paternity leave)

+ Education assistance opportunities and free LinkedIn Learning access

+ Free mental health and family planning programs, including adoption assistance and fertility support

+ 401(K) program with company match

+ Pet insurance

+ Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

**Job Category:** Marketing

**Job Type:** Full time

**Req ID:** R2693