• Sr. Change Management Specialist

    Philadelphia Insurance Companies (Bala Cynwyd, PA)


    Description

    Marketing Statement:

    Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

     

    We are looking for a Sr. Change Management Specialist to join our team Nationwide!

    Summary:

    Develops and implements plans for organizational transitions to ensure changes are adopted smoothly and with minimal disruption to operations.

     

    A typical day will include the following:

    + Plan and lead OCM activities across the organization for assigned projects

    + Embed in project teams to perform assessments of change and adoption challenges for stakeholder cohorts at all levels of the organization

    + Identify and coordinate a matrixed, cross-functional team to create and deliver OCM services

    + Develop communications, job aids, and support processes for product, process, or technology changes

    + Provide ongoing support to employees during the testing and implementation of new projects

    + Monitor, measure, and assess the effectiveness of OCM activities to make adjustments to the plan

    Qualifications:

    + Bachelor’s degree in Business Administration, Communications, Organizational Behavior, Human Resources, or a related field

    + 5+ years experience developing communications, training, and transitional plans for large-scale organizational changes

    + 3+ years experience leading cross-functional teams (Change Manager or similar role) preferably in insurance or financial services

    + High attention to detail with exceptional writing, editing, and speaking skills

    + Creative thinking with an ability to generate innovative and engaging content idea

    + Strong analytical and effective problem-solving skills

    + Adept at working independently and in a collaborative team environment under time pressure

    + Tolerant of ambiguity with flexibility to adapt to change

    + Proficiency in Microsoft 365 Office Suite

    + Proficiency in WalkMe or a comparable digital adoption platform (DAP) preferred

    + Proficiency in Vyond, Scribe, or comparable tools

    Salary:

    + National Range - $123,360 - $145,130

    + Ultimate salary offered will be based on factors such as applicant experience and geographic location

    EEO Statement:

    Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

    Benefits:

    We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.

     

    Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx

    Summary

    Develops communications, job aids, and support to ensure organizational transitions are adopted smoothly and with minimal disruption to operations REQNUMBER: 10000547