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Drive hotel van or designated vehicles to and from guest destination in a safe and courteous manner.

DUTIES AND RESPONSIBILITIES:

Respond to all guest request for shuttle service in a prompt and courteous manner; assist guest with luggage while boarding and off loading the vehicle.

Operate vehicle in accordance with state laws; observe all rules pertaining to shuttle vehicles.

Explain and promote hotel facilities, outlets and services to guest and provide information to guest regarding local attractions and activities.

Perform daily inspection of vehicles; takes necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times.

Respond to guest request and complaints in a prompt and professional manner. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.

Promote teamwork and quality service through daily communication and coordination with other departments.

May regularly inspect and clear hotel entrance and surrounding area of litter and debris.

May assist with other duties as assigned

QUALIFICATIONS AND REQUIREMENTS:

High School diploma or equivalent, one year guest service or driver experience preferred. Must speak fluent English. Other languages preferred. Valid driver’s license required.

This job requires ability to preform the following:

Carrying or lifting items weighing up to 100 pounds

Driving to and from guest destinations

Handling objects such as luggage

Bending, stooping, kneeling

Other:

Communication skills are utilized a significant amount of time when interacting with the other guest and employees.

Reading and writing abilities are utilized often when completing department records/logs, reading road signs, etc..

May be required to work nights, weekends, and/or holidays.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

**Important information** :

+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

+ If you require reasonable accommodation during the application process, please click here .

+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.