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Position Summary:

Performs the export administration and distribution activities for his/her area to ensure internal and external partner and customer satisfaction in line with the procedures, the guidelines, KPI, import/export regulations and in close collaboration with the other departments. Perimeter can include raw materials, services and reverse logistic.

Primary Duties:

+ Manage and optimize the export flow of your international client and partner portfolio with complete autonomy, ensuring smooth and efficient management in a constantly changing environment.

+ Organize and coordinate transportation (land, sea, air) with our service providers, incorporating a responsible and sustainable approach.

+ Manage all necessary export documentation with rigor and efficiency.

+ Handle logistics complaints and implement corrective actions to improve service quality.

+ Anticipate needs and ensure product availability through proactive communication and rigorous customer relationship management.

+ Ensure alignment and communication with business decision makers

+ Work collaboratively with Replenishment Planner to ensure consistent and effective replenishment of subsidiaries

+ Maintain basic master data related to your flow

+ Analyze KPI related to your flow, searching for root cause and proposing action plans where appropriate

+ Lead appropriate governance / SIM / Community.

+ Support other team members for back-ups

+ Actively participate in a continuous improvement process, proposing innovative solutions to optimize our processes and reduce wasted time and energy.

Experience, Knowledge, Skills and Abilities:

+ Bachelor’s degree in Supply Chain or Business, with 2 years of experience in planning, inventory management or logistics flows experience, or Associate's Degree in Supply Chain or Business with 4 years experience in planning, inventory management or logistics flows experience .

+ Proactive mindset with the ability to take initiative and resolve unexpected challenges.

+ Thorough understanding and adherence to processes in Logistics, Customs, Shipping, Transportation, and International Trade.

+ Strong interpersonal and collaborative skills, with a talent for coordination and clear communication.

+ Analytical thinker with a proactive approach to monitoring and improving KPIs.

+ Skilled in impact analysis, solution development, and leading action plans.

+ Capable of facilitating cross-functional teamwork in complex scenarios, with an innovative and influential approach to problem-solving.

+ Curious and motivated to thrive in a diverse, international, and multicultural setting.

+ Fluent in English; proficiency in French is an asset.

+ Proficient in SAP and Microsoft Office tools.