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Labor Analyst

Job ID: 12456

Business Unit: MTA Headquarters

Regular/Temporary: Regular

Department: Labor Relations NYCTA

Date Posted: Aug 14, 2025

Description

POSTING NO.

12456

JOB TITLE:

Labor Analyst

DEPT/DIV:

Labor Relations

WORK LOCATION:

2 Broadway

FULL/PART-TIME

FUL L

SALARY RANGE:

$72,100 - $77,250

DEADLINE:

Until filled

This position is eligible for teleworking , which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:

The incumbent will be responsible for providing a wide range of administrative and analytical support services to members of the and Labor Relations staff. Duties involve various administrative processes to support the efficient operation of Labor Relations, including maintaining contract interpretation and disciplinary grievance case data, preparing hearing calendars, notifying employees and/or departments/divisions of hearing dates, tracking/monitoring new grievances and updating and closing files.

Duties also include data collection, analysis and reporting for senior management and general distribution, running queries and creating charts and reports relating to grievances, discipline and other employee and labor relations related functions as needed, and working on special projects as required.

Responsibilities:

+ Supports and provides data entry into computer applications including personnel management systems in connection with the processing of Employee and Labor Relations discipline and grievance cases, schedules and coordinates grievance hearings.

+ Creates charts, tables, spreadsheets, statistical reports and other related documents.

+ Performs research, conducts analysis and formulates recommendations.

+ Prepares and updates bargaining status reports under the guidance of the Senior Director. This entails gathering information from constituent agencies relative to all 67 bargaining units to produce clear, up-to-date bargaining status profile for Executive Management, the MTA Board, Budget Department and other entities requiring bargaining status disclosure.

+ Reviews and maintains monthly reports that reflect up-to-date progress of work in the department as well as measure actual results.

+ Ensures that system documentation and recordkeeping requirements associated with maintaining the discipline and grievance database are completed accurately, timely and in accordance with MTA policies, procedures and contractual requirements.

+ Oversee and manage updates to Labor Relations intranet page.

+ Implements systems modifications to PS Labor Relations module; ensuring accuracy of information entered into system module; assists in systems training and user adherence to applications standards.

+ Troubleshoots desktop issues for Labor Relations office users.

+ Serves as a technical liaison with the technology division and security.

Qualifications:

Knowledge/Skills/Abilities:

+ Proficiency in MS Office 2013, Outlook, Word, Access, Excel, Power Point, Visio, Microsoft Project, Publisher, Adobe Acrobat Professional, Adobe CS Photoshop, Illustrator, and other analytical and communications tools is strongly desired.

+ Strong analytical, problem-solving, project management, and time management skills

+ Strong attention to detail.

+ Excellent organizational skills with the ability to handle multiple tasks.

+ Ability to manage document control and record retention; check reports for errors, prepare error reports and track transactions in People Soft or similar system.

+ Ability to interface with People Soft users or similar regarding disciplinary and grievance cases.

+ Expresses initiative and creativity; able to accomplish assigned tasks with limited direction.

+ Experience creating, designing and editing layouts and reports

Education and Experience:

+ A bachelor’s degree in computer science or industrial/labor relations or Business Management from an accredited college. An equivalent combination of education and experience may be considered in lieu of a degree.

+ A minimum of 3 years of satisfactory full-time professional related experience in the collection, evaluation and use of data including administrative systems, preparation of charts, graphs, drawings and technical reports, one year of which was performed with regard to employment or labor relations functions or related field; or a master's degree from an accredited college preferred and a minimum of two years of satisfactory full-time professional experience as described above.

P referred:

+ Extensive experience with computer systems and technology.

+ Familiarity with the various collective bargaining units at the MTA.

+ Knowledge of People Soft or other personnel and human resources related programs. Ability to retrieve, store, generate and distribute data via People Soft or similar system.

+ Ability to run queries using People Soft or similar system

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites .

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.