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Crothall Healthcare

Salary: $55,000-65,000

Schedule: Monday through Friday, nights and weekends as needed.

**Compass One Healthcare** is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry&Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.

Job Summary

We are seeking a **Patient Services Manager** to lead our Patient Services Team in an Acute Care setting in Davenport, IA.

Key Responsibilities:

+ Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population

+ Hires, directs, coaches, trains, and develops around 25 patient service team members

+ Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations

+ Ensures patient services staff assists in achieving stated patient satisfaction goals

+ Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies

+ Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Qualifications:

+ Associate degree with one (1) year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field

+ Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred

+ Minimum of one (1) year experience in food service management preferred in an acute care setting

+ ServSafe® certified, desirable

+ Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

Apply to Compass One Healthcare today!

_Compass One Healthcare is a member of Compass Group USA_

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass One maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Compass One** **are offered many fantastic benefits.

+ Medical

+ Dental

+ Vision

+ Life Insurance/ AD

+ Disability Insurance

+ Retirement Plan

+ Flexible Time Off

+ Holiday Time Off (varies by site/state)

+ Associate Shopping Program

+ Health and Wellness Programs

+ Discount Marketplace

+ Identity Theft Protection

+ Pet Insurance

+ Commuter Benefits

+ Employee Assistance Program

+ Flexible Spending Accounts (FSAs)

+ Paid Parental Leave

+ Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_CompassOne.pdf) for paid time off benefits information.

Req ID:** **1452040

Crothall Healthcare

STACEY MOONEY

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