• Banquet Manager

    Compass Group, North America (Chicago, IL)


    Levy Sector

     

    Salary: 75000 - 80000

     

    Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

    About Levy

    The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

    Job Summary

    As a Banquet Manager with Levy at the iconic United Center—home of the Chicago Bulls and Blackhawks—you will assist in the planning and execution of all catering operations. This includes managing daily banquet activities, collaborating closely with the culinary and sales team, and ensuring an exceptional experience for every guest.

    Key Responsibilities

    Oversee all catering operations, ensuring seamless event execution and elevated guest experiences

     

    Serve as the liaison between clients, culinary, and catering, and sales team to ensure flawless event coordination

     

    Lead and coach team members to consistently deliver Levy’s signature Show ready Hospitality

     

    Drive event success by holding the team accountable to service standards and operational procedures

     

    Communicate client needs clearly through detailed, timely correspondence

     

    Build strong relationships with clients, and internal stakeholders to support repeat business and high satisfaction

     

    Execute menus, promotions, and event activations in alignment with Levy and venue standards

     

    Monitor and maintain catering equipment and inventory to support operational readiness

     

    Support budget goals by managing labor, inventory, and food cost targets

     

    Uphold safety, sanitation, and responsible alcohol service policies

     

    Develop team members to support a high-performance banquet culture

     

    Use performance management tools to provide ongoing coaching and feedback

     

    Continually seek feedback from clients and guests to enhance future experiences

     

    What We’re Looking For

     

    2+ years of experience in a food and beverage leadership role, preferably in catering or banquet operations

     

    Bachelor’s degree in hospitality management (preferred)

     

    Strong organizational and project management skills

     

    High level of computer literacy (event management, POS, and reporting systems)

     

    Excellent interpersonal and communication skills

    Proven ability to lead teams in a fast-paced, high-volume environment

    A passion for hospitality and creating memorable guest experiences

     

    We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

     

    Applications are accepted on an ongoing basis.

     

    At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

     

    + Medical

    + Dental

    + Vision

    + Life Insurance/ AD

    + Disability Insurance

    + Retirement Plan

    + Flexible Time Off Plan

    + Paid Parental Leave

    + Holiday Time Off (varies by site/state)

    + Personal Leave

    + Associate Shopping Program

    + Health and Wellness Programs

    + Discount Marketplace

    + Identity Theft Protection

    + Pet Insurance

    + Commuter Benefits

    + Employee Assistance Program

    + Flexible Spending Accounts (FSAs)

     

    Levy maintains a drug-free workplace.

     

    Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Levy.pdf) for paid time off benefits information.