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As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

395 West St, Canandaigua, New York, United States of America, 14424

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

910053 CVSL Regional Cardiology

Work Shift:

UR - Day (United States of America)

Range:

UR URG 112

Compensation Range:

$70,197.00 - $105,295.00

_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._

Responsibilities:

GENERAL PURPOSE

Under general direction and with significant latitude for exercise of independent judgment, executes clinical operation and management of regional outpatient cardiac clinic(s). Works with regional outpatient clinical nursing and physician medical leadership to maintain daily efficient operations and provide patient-centered model of care ensuring patients receive the highest level of care and service. Responsible to develop and maintain employee culture and environment that are rewarding and demonstrates the ICARE values. Responsible for staff of direct reports, and to incorporate new initiatives and provide frequent feedback to Cardiac Care and Division Leadership regarding opportunities to improve operations, and timely analysis of operations.

ESSENTIAL FUNCTIONS

Practice Operations:

+ Responsible for effective overall operations of assigned clinical practices.

+ Assess facility needs and work with on-site leaders to initiate and ensure quality maintenance, custodial, supplies, and other services required for support of daily operations.

+ Communicates effectively with on-site practice managers and clerical staff to ensure timely resolution of issues and continual focus on the patient care experience.

+ Works collaboratively with nursing and physicians at clinic locations to maximize teamwork and efficiency of care.

+ Direct Manager for Sr. Practice Managers across the Finger Lakes and Southern Tier offices.

+ Responsible for new clinic creation, budget equipment, supplies and start up for growth

+ Ensures ongoing feedback from patients, escalating patient complaints to ensure effective resolution with patients and families.

+ Oversees provider schedules to maintain adequate visit and procedure volumes for patient access and financial performance.

Human Resources and Staff Management:

+ Oversees recruitment, hiring, orienting, training, performance evaluation, and daily management of non-clinical staff, maintaining personal accessibility and equitable application of policies.

+ Rewards, coaches, and carries out progressive discipline as appropriate, working closely with Human Resources Business Partner.

+ Ensures compliance with federal and state labor law and UR policies and procedures.

+ Confirms that non-clinical staff and providers attend required in-service programs and other mandatory training sessions.

+ Collaborates with on-site practice managers to arrange scheduling and coverage of clinics.

+ Conducts weekly input and review of payroll in electronic timekeeping systems.

+ Manages and approves staff requests for time away and overtime.

+ Evaluates opportunities to incorporate people management development and build ICARE culture within the practices.

Financial Management:

+ Manages and maintains expense controls within budgeted parameters.

+ Oversees control and accuracy of petty cash, deposits, copayments, and cash reconciliation.

+ Prepares justifications for capital purchases with ongoing tracking of purchase orders.

+ Identifies and develops cost reduction initiatives in collaboration with Cardiac Care Leadership.

+ Ensures that staff are held accountable for achievement of expense targets.

+ Monitors insurance pre-verification activities and confirms that protocols are followed.

+ Capital and Repair pricing and budget controls for multiple offices in Monroe County

Data Management:

+ Proactively creates reports and analyzes data for operations.

+ Proficient in the electronic systems that support Cardiology in order to maximize data used to create metrics and quantitative measure for outpatient operations.

+ Works in collaboration with on-site nursing and physician leadership to assess feedback and determine goals for operational performance improvement for clinical practices.

+ Collects, monitors, and communicates data driven metrics for performance improvement.

Quality and Compliance:

+ Oversees compliance for quality assurance, documentation, and reporting including completion and submission of reports.

+ Ensures compliance with standard, HIPAA, OSHA, and JCAHO policies.

+ Coordinates protocols for emergency and disaster planning activities, ensuring staff awareness.

+ Maintains awareness and enforces patients’ rights and institutional ethics philosophies.

Other duties as assigned **.**

MINIMUM EDUCATION & EXPERIENCE

+ Bachelor’s degree Required

+ Master’s degree; Preferred

+ Or equivalent combination of education and experience. Preferred

+ 3 years’ of relevant work experience including at least 2 years at a managerial level. Required

+ Previous experience in healthcare administration or management in a cardiology-related clinical setting Preferred

+ or equivalent combination of education and experience. Required

KNOWLEDGE, SKILLS AND ABILITIES

+ Excellent communication skills and abilities to interact with physicians, nursing and clerical staff, patients, and other personnel at URMC. Preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

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Learn. Discover. Heal. Create.

Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.

If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals

At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.