• DHS HQ Desktop Support Services

    SAIC (Washington, DC)


    Description

    SAIC is seeking incumbent and external talent to support the Department of Homeland Security HQ Desktop Support Services 3.0 (DSS 3.0) contract.

     

    These positions will provide a broad range of desktop and end-user services in support of DHS’s mission to safeguard the American people, our homeland, and our values. Services include but are not limited to: call/contact center services, help desk services, service desk support services, end-user support services, network operations and maintenance support services, operation and maintenance of the DHS HQ A-LAN, engineering support services, and project management services.

     

    The positions are contingent upon contract award anticipated for August 2025 with an September 2025 start date.

     

    All positions must be performed in the United States and will be either be on contractor site, government site, or remote.

    Qualifications

    Positions will be available in the following skill areas. Minimum requirements will vary based on role, level, education and experience:

     

    • Project Management

    • Operations Management

    • Service Desk

    • Quality Assurance and Risk Management

    • Network Engineers

    • Hardware Engineers

    • Software Engineers

    • Cyber Security Engineers

    • Information Assurance and Security Operations

    • Business Operations

    • IT Infrastructure

    • Systems Engineers

    EDUCATION AND EXPERIENCE:

    • Minimum requirements will vary based on role, level, education and experience

    CLEARANCE REQUIREMENT:

    • Active Secret or Top Secret clearance

    • Must be able to successfully obtain a DHS Public Trust

     

    Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

    REQNUMBER: 2506170

    SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability