• CWR Customer Service Rep I

    Adecco US, Inc. (Swedesboro, NJ)


    Customer Service Representative

    **Location:** [Swedesboro, NJ]

    **Assignment Type:** Onsite

    **Pay Rate:** $ 20.00/hour

    **Schedule:** Tuesday – Saturday | 9:00 AM – 5:30 PM

     

    About the Role

     

    Adecco is currently assisting a local client in their search for an experienced **Customer Service Representative** . This is an onsite role where you’ll serve as a key point of contact for customers, business partners, and drivers — ensuring exceptional service from start to finish. If you enjoy problem-solving, multitasking, and working in a fast-paced environment, this could be the perfect fit.

    Responsibilities

    + Communicate with customers and business partners via phone and email

    + Address and resolve customer complaints in a calm, professional manner

    + Diagnose, assess, and troubleshoot issues effectively

    + Monitor the progress of delivery routes

    + Scan haul-away pods and verify stamps

    + Process changes or cancellations to delivery orders

    Qualifications

    Required:

    + Proficiency in Microsoft Office programs, including MS Project, Word, Excel, and PowerPoint

    Preferred:

    + High school diploma or equivalent

    + 1+ year of related experience, ideally in a call center environment

    + Strong customer service skills with proven issue-resolution ability

    + Exceptional organizational skills and ability to manage multiple priorities

    + Ability to thrive under pressure while delivering high-quality solutions

     

    Why Work for Adecco?

     

    + Weekly pay and competitive compensation

    + Skills training to enhance your career

    + Access to thousands of free upskilling courses

    + Support from a dedicated Adecco recruiter

    + Opportunities for career advancement

     

    Ready to Apply?

     

    If you’re driven and looking for a place to grow, we want to hear from you! Apply now to be considered for this **Customer Service Representative** position.

     

    **Pay Details:** $20.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.