• SVS Network Consulting Engineer

    Teleperformance USA (Durham, NC)


    Category :** **Information Technology

     

    About TP

     

    TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

     

    With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

    Benefits of working with TP include:

    + **Paid Training**

    + **Competitive Wages**

    + **Full Benefits (Medical, Dental, Vision, 401k and more)**

    + **Paid Time Off**

    + **Employee wellness and engagement programs**

     

    TP and You

     

    Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

     

    Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

    Your Responsibilities

    + **Provides technical expertise in analyzing client’s requirements to develop IT services offerings across multiple technology solutions that provide significant value.**

    + **You will lead large, complex projects and customer engagements.**

    + **You will act as a strategic advisor, mentor, and solution architect.**

    + **Co-lead presales strategy meetings, demos, and high-level architecture discussions.**

    + **You will resolve highly complex issues; while developing innovative solutions across domains.**

    + **You will own the overall technical delivery, quality assurance, and knowledge reuse across all project teams.**

    + **Collaborate across multiple business units; while driving digital transformation and IP reuse**

    + **Recommend solutions supporting client account teams with development of proposals, quotations, and presentations.**

    Your Qualifications

    + **+5 years of experience in implementation, creation, and design of Cisco networks.**

    + **Consulting and SVS technology experience required**

    + **Bachelor's degree required (advanced degree preferred)**

    + **CCNP and CCIE certifications required**

    + **Ability to develop and execute plans**

    + **Experience in strategic sales conversations and customer proposals**

    + **Intermediate knowledge of MS Office (i.e. Word, Excel, PowerPoint)**

    + **Demonstrated critical thinking, strategic thinking, and problem solving behaviors**

     

    Be Part of Our TP Family

     

    It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

     

    TP is an Equal Opportunity Employer