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Description

Amazon Web Services (AWS), Amazon’s cloud computing division, is seeking a Sr. Creative Operations Manager to join our global advertising team. This highly organized, proactive, and strategic role will oversee the post-production delivery and execution of global campaigns. In this role, you will manage timelines, approvals, and operational workflows across internal teams, agencies, and stakeholders to ensure seamless campaign delivery across channels and geographies. You will be the connective tissue across marketing strategy, creative development, localization, and media activation; ensuring that all moving parts align for successful campaign launches.

A successful candidate will help deliver advertising campaign launches on time, on brand, and across all required countries and channels globally, while ensuring stakeholders feel confident and supported throughout the campaign asset delivery, and will improve operational processes and documentation. They thrive at the intersection of executional detail, systems thinking, and operational strategy in a fast-paced environment and have a passion for AI optimization.

Key job responsibilities

- Analyzes, plans and implements short operational creative process improvements with long-term scale in mind

- Support operations and delivery for integrated marketing campaigns across regions, managing calendars, timelines, and milestones while tracking performance

- Manage budget, contracts, and cost documentation while supporting campaign execution

- Partner with Business Interagency, Legal, Media Operations, and Applications Security teams to implement tools, improve processes and onboard new agencies as needed to support streaming operations

- Own and manage Digital Asset Management (DAM) system operations, including metadata tagging, permissions, and version control

- Train and support internal teams and external agencies on DAM processes, media workflows, and tooling

- Oversee asset delivery workflows, quality control, and approval processes across multiple asset types

- Manage asset storage, access, licensing, usage rights, and inventory including YouTube link management

- Serve as primary liaison between creative, media, legal, and partner teams, coordinating with external vendors and production companies

- Oversee transcreation, translation, and regional localization of campaign materials

- Ensure compliance with channel-specific requirements while maintaining creative quality control

- Develop and maintain creative processes, identify workflow bottlenecks, and conduct post-mortems for continuous improvement for internal and external stakeholders

About the team

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional

Basic Qualifications

- Bachelor’s degree or equivalent practical experience

- 8+ years of experience in creative operations, campaign execution, advertising production, or marketing workflow management

- Passion for mechanisms, problem solving and streamlining workflows across multi creative assets (e.g. television, out of home, digital, etc)

- Experience with Digital Asset Management (DAM) platforms and/or ad trafficking systems

- Exceptional organizational and project management skills

- Strategic thinker with strong analytical skills and a bias towards data-led decision making

- Strong communicator with the ability to manage multiple stakeholders and priorities in a global environment

Preferred Qualifications

- Experience working at an advertising agency or in-house marketing operations team supporting complex advertising campaigns.

- Familiarity with media specifications and trafficking processes for digital platforms, linear TV, and out-of-home (OOH)

- Understanding of asset rights management, usage tracking, and expiration policies

- Experience with Airtable, Smartsheet, or similar project management tools

- Certification in project management methodologies such as Project Management Professional (PMP) or Certified ScrumMaster (CSM)

- Experience working in global marketing organizations across multiple time zones and cultural contexts

- An understanding of billing processes from PO management to invoice reconciliation and accruals

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $112,800/year in our lowest geographic market up to $186,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.