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Adecco Healthcare & Life Sciences is hiring a contract remote Lab Investigation Specialist for our Medical partner.

The anticipated hourly wage for this position is between $21 and $22. Hourly wage may depend upon experience, education, geographic location, and other factors.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, Daily Pay, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria

The Lab Investigation Specialist is responsible for managing the accuracy, quality and confidentiality of incoming data and test results from our internal and external partners. This includes but not limited to; managing the upload and tracking of daily lab test results, monitoring and updating incomplete queues across locations, investigating lab result issues, manually processing any unintegrated results, uploading results from manual systems, and addressing failed report transmissions.

Essential Duties and Responsibilities:

+ Manage Collection Site Exams

+ Process DS Upload 3xs daily

+ Track Notifications for Completed DS & Check in Exams

+ Manage the MediQ Incomplete queue: Branches, Clinics, Onsite Events, Updating comment history and pushing to evaluation for final coding

+ Investigate incomplete or errored lab results: Work directly with representatives from Lab Corp, Quest and other vendors to resolve, Manually complete the QUEST drug screen results

+ Pull the results from the Quest Website and process and upload into MediQ

+ Confirm and check the accuracy and integrity of the data

+ Report Failures- Manually pull and upload any Lab Corp or Quest lab pdf report that failed in electronic transmission

Knowledge/Skills/Abilities:

+ Exceptional organizational skills with the ability to manage multiple tasks and shifting priorities.

+ Strong communication and interpersonal skills; able to build positive relationships with both internal colleagues and external partners.

+ Behaves in an honest, fair, and highly ethical manner. Shows consistency in words and actions.

+ Strategic thinker with a creative approach to solving operational issues. Adheres to company and department standards. Commitment to excellence.

+ Ability to treat confidential information with sensitivity.

+ Detail-oriented and solutions-focused, with a proactive mindset toward process improvement.

+ Ability to work independently while contributing to a collaborative team environment.

+ High proficiency with Microsoft Excel and general comfort navigating EMR or scheduling systems.

+ Fast learner with a willingness to take initiative and adapt to new technologies and workflows. challenges. Flexible and adaptable to change.

+ Experience in a healthcare or clinical support setting is a plus.

+ Strong MS Office Skills (Word, Excel, etc.)

Education and Experience:

+ Bachelor’s degree (BA/BS) preferred; equivalent combination of education and relevant experience will be considered.

+ Three (3) years’ experience in operations, customer service, or administrative support, ideally within a healthcare setting.

+ One (1) to two (2) years of experience in a laboratory setting with experience in data entry, record-keeping, and external vendor communication, is a plus.

+ Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of their position.

+ Must be able to travel outside the office and attend meetings during and after regular work hours.

**Pay Details:** $21.00 to $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.