• Housing Navigator

    WestCare Foundation (Fresno, CA)


    Housing Navigator

    Job Details

    Job Location

     

    Fresno - 1900 N Gateway - Fresno, CA

    Position Type

    Full Time

    Education Level

    2 Year Degree

     

    Salary Range

     

    $25.00 - $25.00 Hourly

     

    Job Category

     

    Nonprofit - Social Services

    Description

    POSITION SUMMARY:

    Person in this position will be responsible for street outreach and navigation to identify individuals and those with families who are homeless or at imminent risk of becoming homeless within Fresno and Madera County’s. The Navigator will provide individualized client support throughout the process by helping clients through the Coordinated Entry System (CES) and address any barriers to obtaining permanent housing. Essential Job Functions include those listed below.

    ESSENTIAL JOB FUNCTIONS:

    + Have a strong working knowledge of housing services, supportive services, and community resources.

    + Conduct outreach activities throughout Fresno-Madera County including street outreach, engagement, assessment, and navigation.

    + Intake and assessment of incoming participants to determine eligibility and appropriate services.

    + Manage of a caseload of participants including maintenance of client files, development of service plans, and tracking pertinent data.

    + Regular contact with members to ensure there are no gaps in the activities designed to address an individual’s health and social service needs, and swiftly addressing those gaps to ensure progress towards regaining health and function continues.

    + Link individuals to needed programs and provide warm handoffs.

    + Assist individuals in securing documentation and services needed to obtain housing.

    + Assist individuals in applying for housing vacancies, completion of supportive and subsidized housing paperwork, and monitoring progress to completion.

    + Receive referrals from Cal-Aim Enhanced Care Management (ECM).

    + Make and receive referrals to Cal-Aim Community Supports (CM) housing services for deposit assistance.

    + Ensure clients transition smoothly to permanent housing.

    + Follow clients through and among services to achieve housing stability and retention.

    + Navigate clients until they are linked to appropriate housing intervention or services are no longer needed.

    + Heavy documentation; WestCare’s Clinical Data System.

    + Build and maintain relationships with property managers and property owners.

    + Attend required Fresno Madera Continuum of Care (FMCoC) CES and Navigator trainings.

    + Provide weekly updates to Master by Name List and participate in weekly FMCoC case conferencing meetings.

    + Provide all services in linguistically and culturally appropriate manner, including use of interpreters for those with limited English proficiency.

    + Transportation of clients in company vehicle.

    + Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and

    + Perform all other duties as assigned.

    Qualifications

    ESSENTIAL QUALIFICATIONS:

    To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Experience and Competencies:

    + Excellent communication skills.

    + Ability to exercise good judgment and discretion.

    + Ability to work well in a team environment.

    + Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.

    + Professional appearance and demeanor.

    + Bilingual preferred.

    + Must be sensitive to populations served.

    + Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required.

    + During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

    + CPR Certification, First Aid Certification, and an annual Tuberculosis test.

    EDUCATION and/or EXPERIENCE:

    + Two (2) years of case management/direct outreach experience is required.

    + Graduation with a two-year degree in Addiction Counseling, Psychology, Social Work, Community and Human Services, Rehabilitation Counseling, or related field is required.

    LICENSURE/CERTIFICATION:

    + Not applicable for this position.

    WORKING CONDITIONS:

    + Work is performed in a combination of an office and outdoor setting.

    + Some travel is required.