"Alerted.org

Employment Type:

Full time

Shift:

Day Shift

Description:

Supervisor, Patient Transport Department - St. Peter's Hospital - Albany, NY

St. Peter's Hospital, a member of St. Peter’s Health Partners is looking for full time Supervisor of Patient Transportation for our Albany Acute Care facility. This position will be responsible for the documentation, communication, and dispatching of a wide variety of patient transportation requests from customers located throughout the hospital.

What you will do:

Prioritizing requests for timely and efficient patient flow. Responsible for team supervision of the transportation staff. The qualified candidate will also be responsible for maintaining the Care Logistics/EPIC transportation system, zone phone and pager transportation system. Receiving all computer and telephone communications and issuing assignments to staff throughout the shift. Conducts customer service rounds with emphasis on patient satisfaction. Assists in training new employees on all job functions.

We are looking for a qualified candidate with previous customer service, computer and telephone skills. This position coordinates with many departments throughout the hospital so excellent communication and the ability to work with clinical, medical and various other departments is a must. Must be able to multitask in a fast pace environment.

Minimum Requirements:

High school diploma

Previous patient transportation system experience helpful

Previous use of transportation computer system (Tele-tracking, Care Logistics, EPIC) helpful

Ability to read, write and speak English

Excellent communication skills

Computer Skills-excel, word, etc. required

COVID-19 Vaccine Required

St. Peter’s Health Partners offers a comprehensive salary and compensation package that includes:

Competitive salary

Excellent benefits including health/vision/dental insurances

Paid leave

403b with a company match

Pay Range: $18.21 - $29.15

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran