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Are you a dynamic leader with a passion for excellence in property management? Join Management Services Corporation (MSC), one of The Caton Companies, where your skills and experience will make a real impact! As our Maintenance Supervisor, you'll lead a dedicated team to ensure top-notch maintenance and resident satisfaction in a fast-paced, rewarding environment. If you’re ready to take your career to the next level and be part of a company that values your contributions, we want to hear from you! MSC, a leader in the apartment industry, is dedicated to delivering exceptional living experiences and top-tier service to our residents. We pride ourselves on fostering a dynamic and supportive work environment.

We are looking for an experienced and driven Maintenance Supervisor to lead our maintenance team and operations at North Woods at the Four Seasons, a conventional apartment community in Charlottesville, Virginia. The successful candidate will be responsible for ensuring exceptional resident satisfaction, optimizing service processes, and driving team performance.

Key Responsibilities:

+ Oversee daily maintenance operations to ensure resident satisfaction and operational efficiency.

+ Lead, mentor, and develop a team of service professionals to achieve performance goals.

+ Manage service schedules, workflow, and resource allocation effectively.

+ Implement and monitor service policies, procedures, and best practices.

+ Handle resident inquiries, complaints, and escalations promptly and professionally.

+ Monitor and analyze service performance metrics to identify areas for improvement.

+ Ensure compliance with company policies, industry regulations, and safety standards.

+ Maintain accurate records of service activities, budgets, and reports.

+ Drive continuous improvement initiatives to enhance service quality and efficiency.

Qualifications:

+ Proven experience as a Maintenance Supervisor or in a similar leadership role within the apartment industry.

+ Strong leadership and team management skills.

+ Excellent communication and interpersonal skills.

+ Ability to multitask and prioritize in a fast-paced environment.

+ Problem-solving skills with a proactive approach.

+ HVAC certification and other relevant credentials are a plus.

Benefits:

+ Competitive salary and performance-based incentives.

+ Health, dental, and vision insurance.

+ 401(k) retirement savings plan with company match.

+ Paid time off and holidays.

+ Opportunities for professional development and career growth.

Employment is conditional on satisfactorily completing all pre-employment requirements including background and drug screen. Starting salary depends upon prior work skills and experience.

Equal Opportunity Employer

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